Verified traveler
November 29, 2023
We arrived at midnight after a long travel day, once we finally got a room we realized the AC wasn't working. We were given another room which clearly wasn't as nice and was smaller than the room we paid for. We were the awoken in the early morning by the sounds of power tools. They were doing construction on an adjoining room. After minimal sleep and a rude awakening, we were given a third room, also not the level of room we paid for but the AC worked and there was no construction noise. A low bar. Service wasn't great, they didn't really acknowledge our terrible experience.