Hotel San Donato - Bologna Centro

Located in Bologna's vibrant university quarter, the hotel provides easy access to attractions and dining options. Guests praise the diverse breakfast and friendly, accommodating staff.

Fantastic location, in the very heart of the city. The room is tiny but clean, the balcony has a splendid view on the old town. The bed of the single bedroom is very small: it was good enough for me, but it might not be enough for a bigger person.

The front desk young women were friendly but somewhat clueless. When we arrived in our room, we discovered our bed used to be a king but had been downsized to a king (see photos). We knew something was off immediately upon seeing the headboard vs. the mattress size. The shower is tiny, slippery and dirty. The a/c condensation line leaked all night and was fixed when reported. However, when we arrived at the hotel late that night after a long day in Florence, the a/c would not come on. The maintenance person came to the room and became flustered because we requested the a/c to be on. The front desk manager said we cannot use the a/c b/c it’s not summer and must open the windows. I said that’s not possible as there is a loud and busy late night bar directly under our window every night. He said, “Sorry”, and hung up. We couldn’t sleep with the music, loud voices and continuous dumping of bottles until the wee hours each night. That night, it was particularly bad as we thought we heard a gunshot. But it was some street celebration which lasted longer than 2 a.m. we barely got any sleep b/c of the outside bar noise and interior heat. It was our last night in Bologna and it was miserable. There was supposed to be a bar with an outside terrace and our room was in close proximity but the bar was never open. I fail to see how a visitor can give this hotel any rating above 2 stars. The location is the best thing about it. The staff is arrogant and dismissive. The amenities are not as advertised. The showe and a/c outlet/filter were dirty and the a/c unit obviously does not have preventative maintenance to prevent clogged condensation lines. I’d never pay the price for a 4 star hotel when the property and service is equivalent to a La Quinta in the U.S..