Guest User
February 7, 2024
We came back to Boracay for the first time in fifteen years and had a fantastic experience. The island, itself, has gotten more developed and much too congested for our liking. There were large hotels, restaurants playing music entirely too loud and even a small mall. However, the Sands Hotel made us feel like we guests had the island all to ourselves. It is a quaint, family-friendly hotel with a stunning view, incredibly hospitable and attentive staff and all the amenities of a larger hotel. I had a different massage every day in its spa and got pampered with a poolside manicure and pedicure! I simply cannot say enough about how wonderful our stay was in spite of all the hustle and bustle outside from the other hotels. I would be remiss if I didn’t commend the new manager, Carlo. My husband and I have traveled the world and have been to countless hotels yet never have we met a manager whose sole purpose in his job is to be an experience maker. Carlo’s passion was clearly to give his guests a wonderful experience to last a lifetime. He genuinely solicited feedback from his guests to ensure their satisfaction. It was not a matter of formality, he actually acted immediately on the input whether it was a small menu change or a larger matter of service such as arranging door to door transportation back to the airport. We absolutely will stay at the Sands Hotel the next time we come to the island. Thank you, Carlo, for being an excellent experience maker!