Appartements & Spa Cerdanya

I booked for one night an hour before checking in, I received self check in instructions two hours later and again the next morning! When we arrived, we rang the bell and no one answered, we went to the bar next door, which also run by the Aparthotel, and asked if they were part of the same establishment. The woman replied 'yes , what do you want?' and the man rudely informed us that the reception was next door, to which I replied that no one had answered the bell! He confirmed my name and gave us the key. It seems the whole place was falling apart, cracked glass in the shower, soap tray hanging off the wall, broken chair etc... The kitchen and bedroom weren't very clean and the bed horribly uncomfortable, probably the cheapest on the market. the only positive thing was that it was central and self catering, with a good restaurant across the road. Only stay there if you have to choice, vastly overpriced!