To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.5
Service9.0
Cleanliness8.5
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All reviews(40)
Positive reviews(36)
Reviews with photos/video(11)
Clean pool(6)
Great swimming pool(6)
Great location(4)
Negative reviews(4)
Guest User
Double Room Non smoking
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 29, 2025
We had a wonderful stay with my boyfriend. The hotel was beautiful, spotless, and had such a calm, relaxing atmosphere – perfect for a romantic break. The staff were warm and welcoming, and the location was ideal, just a short walk to everything we needed. From the lovely room to the delicious breakfast, everything made our stay feel really special. We’d definitely love to come back!
Guest User
Twin Room Non smoking
Stayed in Jun 2025
Family
1 review
8.0/10
Very Good
Posted on Oct 14, 2025
Nice hotel,lovely and friendly staff I would recommend to family and friends ❤️🙏🏻😘
Guest User
Family Room with Double and Single Bed
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 21, 2025
a family place in a cozy space to relax and take a dip in the pool.😉
Angelica Maria Pereira de Oliveira
Double Room Non smoking
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 19, 2025
Wonderful hotel and excellent location just 15 minutes walk through a beautiful park to Bournemouth beach, our room was in a very quiet environment, It has a swimming pool and games room, super quiet and cozy.
I highly recommend it to everyone who visits bornemouth affordable price.
Guest User
Family Room with Double and Single Bed
Stayed in Jul 2025
Family
1 review
7.5/10
Posted on Aug 25, 2025
Needs some improvement in cleanliness. The hot water jug wasn't clean. I haven't complained as I have not used it. All restaurants, bars and bus stands are within 10-20 mins walking distance. The location is quiet, but enjoyable. Recommend for staying with family.
Guest User
Double Room Non smoking
Stayed in Jul 2025
Couple
1 review
6.0/10
Posted on Sep 25, 2025
Very dated, could do with a bit of TLC. Breakfast staff were absolutely wonderful, very friendly and couldn't do enough for us. It was very noisy with people running up and down the corridors at 1am slamming doors. We had to move room eventually. It was an ok stay, but I won't be returning.
Guest User
Family Room with Double and Single Bed
Stayed in Oct 2025
Family
1 review
8.5/10
Very Good
Posted on Nov 2, 2025
Hotel was in a good environment. Check in was smooth. Pool was nice.
Guest User
Twin Room Non smoking
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 7, 2025
We just wanted a reliable, welcoming, safe and CLEAN base for one night at a fantastic price and we got exactly that here at Laguna. It was no- frills, eg no fridge in room ,or edgy decor and no bonus toiletries ...but that is exactly what we didn't need! It was a basic but spotlessly clean room with all the essentials you need for a good night's stay; 2 freshly made beds, an unsuite with hot shower, towels and flannels for 2, a tv with remote, WiFi, tea making facilities and a lockable door with 24 hr security. The welcoming host was friendly and efficient and we were very confident we had chosen the perfect place for our budget. We were within walking distance of the beach and town, with a handy late night shop just a few minutes walk away. This time we didn't experience the rest of the facilities available, such as the swimming pool, games room or bar/ entertainment..but it was good to know they were an option. Thanks for making our trip an enjoyable one Laguna; we planning returning in the future.
Guest User
Double Room Non smoking
Stayed in May 2025
Couple
1 review
8.0/10
Very Good
Posted on Jun 23, 2025
Typical UK seaside hotel, in need of re-furbishing. We paid a lot for the small, badly furnished bedroom, but it was one of the busiest weekends of the year. Friendly, helpful staff. Chloe in the bar was a star. Pleasant walk through the park to the beach.
Guest User
Family Room with Double and Two Single Beds
Stayed in Jul 2025
Family
2 review
8.5/10
Very Good
Posted on Sep 17, 2025
we spend a good night at this hotel, good place, near to the city center
Guest User
Family Room with Double and Single Bed
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 10, 2025
The whole property was amazing,large rooms and good environmet
jafin majeed
Double Room Non smoking
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 25, 2025
The whole property was amazing, large rooms and good environment
Guest User
Family Room with Double and Single Bed
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Apr 5, 2025
Had the most amazing time Hotel was absolutely perfect for my little family
Guest User
Twin Room Non smoking
Stayed in Feb 2025
Traveling with friends
1 review
8.5/10
Very Good
Posted on May 9, 2025
The hotel and staff were lovely. Just a bit dated but great location
Jolita
Family Room with Double and Single Bed
Stayed in Feb 2024
Family
2 review
10/10
Outstanding
Posted on Apr 27, 2024
Family vacation. I liked the hotel. The only drawback is that there is no lunch and dinner. The staff are friendly.