Lisa Ann
December 31, 2023
My reservation was for king room. However this king room was for a a handicapped person. Heavy electronic door, roll in shower, etc. It smelled heavily of pee and was on the first floor by the pool. I asked to switch rooms, I said I would even take a queen room.
Front desk stated I couldn't switch rooms because I booked through *******!!!! What ??? I went back an hour later and got a different front desk person and she allowed me to switch. Free dinner was very crowded. Breakfast was not very good. Floor in bathroom was black with dirt. Very busy area off freeway. Lots and Lots of dogs stayed the night I was there.