Art Series - The Chen
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Box Hill
Art Series - The Chen
850 Whitehorse Rd, Box Hill, Victoria 3128, Australia
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Located in Melbourne (Box Hill), Art Series - The Chen is within a 5-minute drive of Box Hill Hospital and Doncaster Shopping Centre. This hotel is 2.9 mi (4.7 km) from Deakin University and 4.9 mi (7.9 km) from Swinburne University of Technology.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless Internet access and concierge services.
Grab a bite to eat at Zero Moda, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in the guestrooms featuring refrigerators and minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.Show More
We Price Match
Last booked 17 hrs ago
4.3/5Very Good·Location: 4.4
“ Great stay! ”82% Recommended
All 75 Reviews
Amenities
Outdoor Swimming PoolFitness RoomPublic ParkingBarRestaurant24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Box Hill
(470m)
Metro: Mont Albert
(1.3km)
Airport: Essendon Airport
(33.2km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Chen Deluxe King Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Chen Queen
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Chen Twin with Two Queen Beds
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Chen King Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
10
Chen Deluxe King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
7
Two Bedroom Deluxe Interconnecting Suite
2 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews(75)
4.3/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.3
- Location4.4
- Service4.2
Guest User
February 23, 2024
Good location. Close to amenities and restaurants. Box Hill Central is just a mere 3 minutes walk. Stayed here a few times already.
Commen Ting
December 5, 2023
Very nice location, I felt like it was very good pricing. They do make up the room every other day, so just need to be prepared for that. Pretty good amenities.
The lack of an established pick up/drop off point will be a little awkward. But otherwise I like the place.
Jie
July 20, 2023
I recently stayed at this hotel, and unfortunately, my experience left much to be desired. The room I was assigned seemed promising at first glance, but upon closer inspection, it was evident that the cleanliness and maintenance were severely lacking.
One of the most alarming issues was the state of the kettle. It was visibly dirty, with stains and grime both inside and outside. I couldn't imagine using it to make a cup of tea or coffee without feeling disgusted. Additionally, there was a cleaning bottle left in the room, indicating that the housekeeping staff had either forgotten to remove it or hadn't thoroughly cleaned the area. This oversight was quite off-putting and raised concerns about the overall hygiene standards of the hotel.
To add to the disappointments, there was no TV remote control in the room. As a guest, I expect basic amenities to be in place and functional, and not having the remote control was inconvenient,
The carpet in the room was stained in several places, giving an impression of poor maintenance and lack of attention to detail. These stains made the room feel uninviting and added to the overall sense of uncleanliness. Additionally, the windows were covered in fingerprints and marks, indicating that they hadn't been properly cleaned in a while. This lack of attention to cleanliness throughout the room was quite disheartening.
The location, which might have been a positive aspect in the past, has apparently declined in recent times. Unfortunately, this is beyond the hotel's control, but it does impact the overall experience for guests.
While the hotel staff was friendly and responsive to some of my concerns, it's evident that the management needs to prioritize room cleanliness and maintenance to provide a more pleasant stay for their guests. I hope they take these issues seriously and work towards improving their service.
MsSarah
March 24, 2023
Excellent hotel, great staff, central location in Box Hill, great facilities, comfy beds!
KevinAus1gh
April 3, 2022
Awesome place and friendly staff 5 ⭐️
Savinna
September 24, 2022
Nice hotel room, fair price and friendly staff
Chincw91
December 22, 2022
everything is good
Guest User
March 4, 2024
The hotel is located near Boxhill Center. It is very convenient for traveling, eating and shopping. The disadvantage is that the hygiene is not in place and the bed sheets are moldy😓
Original TextTranslation provided by Google
Elvis
November 27, 2023
The location is a few minutes away from boxhill station. The parking lot of the hotel is AUD16 per day. The price is reasonable. The room is clean and tidy, but the shower door leaks into the toilet. Overall, it's not bad.
Original TextTranslation provided by Google
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this hotel.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | AU$ 50.00 per person per night Adding crib: AU$ 10.00 per person per night |
Children 3 years old and over | AU$ 50.00 per person per night |
Breakfast
Breakfast not provided.
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Property Description
- Opened: 2017
- Number of Rooms: 101
Located in Melbourne (Box Hill), Art Series - The Chen is within a 5-minute drive of Box Hill Hospital and Doncaster Shopping Centre. This hotel is 2.9 mi (4.7 km) from Deakin University and 4.9 mi (7.9 km) from Swinburne University of Technology.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless Internet access and concierge services.
Grab a bite to eat at Zero Moda, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in the guestrooms featuring refrigerators and minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Fitness Room
Public ParkingAdditional charge
Bar
Restaurant
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Restaurant
Cuisine: Chinese
Show More