hpleasantpoint
March 13, 2024
While in Hawaii, we attended a timeshare spiel and got a week in Branson as an award. We ended up at The Falks in a studio unit. The Falls has NO pool or other typical amenities. You gave “access” to these by driving to another nearby Wyndham property. We are staying for a week. No Wifi! Supposedly, it is being worked on. On day five we still have no WiFi, and we understand this problem is routine for The Falls. When we checked in, we were offered a $30 voucher to a restaurant and a free show for attending a timeshare presentation. We have done this all over the U.S. and never experienced the pressure we endured here . They just wouldn’t accept “no” for an answer. We were told at checkin that the presentation to get our award would be a “video to update us on our benefits, update us on changes to RCI, and would take 90 minutes.” Nope!! It was a VERY short video and over two hours of high pressure sales, as we were passed along to THREE different salesmen with each having difficulty accepting “N-O” as an answer. Essentially, we lost a half day of our vacation with what was supposed to have been 90 minutes. We have stayed in Wyndham properties and attended these pitches before and NEVER been through this kind of treatment. The Falls is not where I would stay if visiting again. Don’t listen to the timeshare spiel, as you can get discounted tickets from lots of places if you search the net.