Premier Inn Lincoln (Canwick)

General look outside was nice. When checking in the receptionist did not book us in for breakfast like the previous person. We had to tell her to book us in. The hallway carpet was stained and threadbare near all rooms. Our sink was cracked, bathroom door was pealing and damaged on the bottom, the desk was damaged and had the coating pealing away. Cool blower was not working correctly. So room was very hot. Breakfast in the beef eater was not up to standard. I've had better at other premier inns. Bed was comfy and location was quiet.

Definitely not the worst hotel we've stayed in but not the best. Location was good and only a short ride in an Uber into Lincoln centre. Loads of parking and nice scenery around. This hotel isn't one of the upgraded hotels but really needs to be. However it was clean and rooms big. Excellent bed though as usual. Tbh our ground floor room did smell musty on entering every time. Unfortunately doesn't have its own restaurant but you have to use the Beefeater right opposite which is definitely not the cleanest . Food debris all over the table from breakfast time and this was 3pm! Staff not at all friendly and because we complained about the mess I felt we were targeted by the staff as difficult customers. They were hostile even the next morning for breakfast and were actually rude to one of the group.

Checked in at a busy time with two lovely young people (Jemma and Bogdan) manning reception - nothing was too much for them, they were running around for everyone. First time at this hotel, and I must say every member of staff I've come across has been brilliant.