Conchal Hotel

There was no hot water in the shower or sink for the entire stay. Hotel staff attempted to fix the problem with no success. When I booked our trip the hotel was supposed to have breakfast included and on check in we were informed that breakfast would not be included. I have screenshots showing breakfast included as well as paperwork at the hotel showing that breakfast is included. No breakfast! The room did not have adequate places for luggage. The room could have been cleaner. The concrete floors had sand and dirt on them. The door did not seal. You could see daylight under the door. I really can’t understand how this property was rated a 9.2 by *******???

Excellent service. Friendly and helpful staff. Food was amazing. I would highly recommend this hotel and would gladly come back on a future trip.

I would recommend for up to a few nights. Nice pool and breakfast options. Had dinner there once and it was good too. A good value overall.

The staff are welcoming and helpful. We had to stand in the puddles in the shower with the drainage problem. The staff fixed it after two days. We enjoyed having breakfast at the restaurant seeing so many animals (iguanas, birds, and howler monkeys).

I stayed at Conchal on my first & last day in Costa Rica. The staff at Conchal are exceptional! They go above & beyond to ensure you're comfortable & well taken care of. They were also very flexible with check in times. The shuttle service to and from the airport was seamless & communication from the hotel was great. The Costa Rican breakfast included was so delicious & the drinks made by the fabulous bartender Mr. X were amazing! Jennifer at Reception is phenomenal. She arranged a catamaran & snorkel tour for me with lunch and transportation to & from the hotel included. The rooms are cozy, A/C was perfect & pool is nice. The greetings from the moneys & Iguanas around the property were unforgettable. 100% would stay here again.