AAnonymous UserThe hotel was well located, and most of the staff were friendly and helpful. Unfortunately, we had a negative experience with one receptionist on the morning of December 30. We asked if our room could be cleaned as it was very dusty, but she responded aggressively, saying we should have informed them upon arrival. Her tone made us feel as though we were asking for a free stay rather than a standard service, and she came across as quite rude. Aside from this incident, the rest of the staff were very friendly and helpful. The food at the restaurant was nice
GGuest UserWe were with our 4-jgood son in Arosa. The hotel is directly above ser seabadi and very nice. Little but fine. Very clean and beautifully furnished. We want to highlight especially the nice and hearty staff. We have felt very well and enjoyed the days.
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