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9.4/10
Outstanding
GGuest UserSuper satisfied with the New Year's Day holiday! The front desk specially helped to reserve the designated floor, the service attitude was warm and intimate, and the whole experience was full. The room is clean and tidy, no smell, all kinds of equipment are well-equipped and easy to use, the lobby is exquisitely decorated, the whole hotel is warm and comfortable, the price is very high, and the next time you will give priority to it!
GGuest UserIt is very convenient to eat and shop around. The front desk service was warm and efficient, the procedures were fast, and local food was actively recommended. The room was clean and tidy, the bedding was soft and comfortable, the sound insulation was very good, and the night was particularly fragrant. The breakfast is rich in variety/the bathroom is dry and wet/there is free parking and other details are very intimate, the price is super high, the location is good, the service is warm, the room is clean and the bed is comfortable, the price is absolutely perfect, come back next time!
GGuest UserThe environment and sanitation in the hotel are OK, that is, the waiter's attitude is very poor, especially the aunt who sells hot food for the buffet breakfast. The children want more sausages. They call Auntie. She can't hear them. She stands at my children's position of no more than three meters, and then my children have been waiting. I couldn't see it, so I went over and asked, ”Waiter, can you bring me a sausage?”, she still couldn't hear, and then I asked very loudly: 😠 Is there anyone?, and then she responded to me: Yes. Then I came over to get the sausage for the children, and I was reluctant and black. I really encountered this kind of poor service attitude for the first time. The hotel needs to train the staff.
There is also a receptionist at the front desk. A staff member is also like this. It is cold, as if the guests owe her. Hey, the most important thing to do the hotel is the service. It is recommended that the hotel ask some high-quality personnel, otherwise what is the difference with the hotel?