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9.3/10
Great
GGuest UserThe hotel looks new and the rooms are spacious and clean. It is located away from the main tourism attractions so it is quieter. There is a tram which goes from the hotel to the old town, but there is a bit of walking distance to the tram station. There are simple kitchen amenities in the room which is a plus point. The carpark is chargeable, but there are enough carpark spaces. It's a good place to rest and explore Heidelberg.
BBubaideqiangweiThe location is unique! Go out and turn right 20 meters is the copper monkey! The waiter is very good, there are apples in the elevator room to take. There is a hot water bottle without slippers. Breakfast also has cheese cake! good. However, the hotel sent an email at 1 pm on the day of check-in, there was no hot water, either could not take a bath or change the hotel. Very affecting the mood! However, Trip.com communication was very fast and compensation was given. We later decided to stay at this hotel and did not take a bath. People who book this hotel have to be careful about hot water system problems.
ZZhiailansedemaoThis is a truly perfect hotel, spacious and bright, with a striking design. It has two rooms, one inside and one outside, and the sofa bed in the outer room is incredibly comfortable and high-quality. The window overlooks the street, and the sound of church bells drifts in the breeze, evoking a sense of ethereal peace and tranquility... It's a style my children and I absolutely adore. The room also comes with a generous selection of food and beverages, all included in the room rate. The service charge accepts both credit and cash, which is very flexible. The bathroom sink plug was broken, so I called customer service. Upon opening the door, the handsome front desk guy came to fix it. Without a word, he took off his suit and quickly fixed it. This multi-person experience isn't limited to domestic use. My children said they probably waited for the repairman to arrive, and they didn't know when.
MMiyachaiA bit far from the city center, so it's best suited for those traveling by car. It offers good value for money. The hotel room was clean, tidy, and comfortable, and the breakfast was decent. Although the hotel facilities look a bit dated, they are very well-maintained. The only downside is the lack of an elevator, which makes carrying luggage upstairs a bit inconvenient. Otherwise, everything else was good.
GGuest UserNice hotel, very friendly staff, delicious breakfast and more than enough, one diner in the restaurant was also very good.
Sometimes the floor where we slept was a little noisy, And after our opinion the rooms were 2, 3 grades to warm.
GGuest UserGood location, outside the ancient city, convenient for walking around the ancient city. The room is well equipped, but a little small for three people. The service is friendly and there is an additional charge for check-in before 3pm. Overall score: 4.8.
NNoi ChaPerfect stay! The hotel is ideally located just 150 meters from the main train station, making it incredibly convenient for travelers. It’s also close to a variety of cafes, restaurants, and even a tourist information center. The staff were exceptional—friendly, attentive, and helpful. The cleanliness of the hotel was top-notch, and the breakfast was absolutely superb with a great selection. Highly recommended!
GGuest UserThe location of this hotel is great, and the front desk people were nice too. But the facility was way below either the industry standard or our expectation - the knob of the shower was falling down, the curtain was also falling down and could not close; the reading light switch had no handle; and the shower drainage was blocked (see the photos) ---- shockingly this is in Germany!! Very, Very disappointed.