Aarhus C Hotels with Breakfast

I have actually stayed at this hotel several times before, however this is the first time I experienced what I would describe as TERRIBLE service from one of the hotels employees. A large Danish man who was manning the reception at the time of our departure was incredibly rude to my friend whom I was staying at the hotel with. She is Chinese, and he addressed her condescendingly using racist slur and almost speaking to her as if she was a criminal trying to cheat the hotel. A very disappointing experience at an otherwise wonderful hotel. All the other employees we encountered during our stay (all female employees) were very nice and helpful, but nonetheless, with the price charged by this hotel, I find it unacceptable to receive terrible and offensive treatment from any single one employee. I truly hope the hotel will view this feedback positive and constructive, as it is just one single person in your organization ruining it.

Excellent location and very spacious but room was admittedly dusty and could be better on cleaning. My card also failed three times and I had to keep going to the concierge to get it reset; they eventually gave me key cards of another design which worked.

We had booked 1 room, where it said it was not approved, completely OK, We tried again and it went through and we got an email about it so everything was just fine, we were happy because we had been there before. We showed up on the day, were a little early for it, but if we paid 100kr, we could get in at 3 pm, but we sat down and drank a cup of coffee and waited so the time would suit, our family came later. They ask if we want the key, since two rooms have been booked, we say no thank you because we don't want their room. Now our children come and get their key, where they say there is a book another room, we say no and show our first room, had not gone through and they could see that. But... now they had to call and investigate what had happened, my brother-in-law was very helpful and talked and told, but it took approx. 1 1/2 hours  And investigate it, well he got 1 drink ticket as a thank you for the help. We were going to eat, there were 4 of us. We ordered and it said blue potatoes, where I said we didn't just want chips, no it was a kind of blue potato, but it was chips so we went up to the chef and asked for real potatoes and we got that, everything Ok. Our children ordered a steak and there was some greens that they chose from and asked for extra potatoes instead, they got two very small rösti, they got it twice more, that was so nice. When we had to pay there were extra potatoes on the bill 130 kr. We had never tried that anywhere, but Ok we paid. What should have been a good weekend just turned into a very bad experience, we have never experienced anything like it 😡 B h Lissi Lind (A very dissatisfied customer)

This hotel allows early check-in. There were construction scaffolding outside the window of the first room. The second room had no wifi signal. It happened that my data card ran out and I could only handle things in the corridor. The third room had wifi signal. The waiters were pretty nice. They helped me take care of the room without any pushback. It's rare that this hotel has a gym. No one goes there in the morning. Although there are not many equipments, they are usable. There is free coffee. There are two-in-one towels, shower gel and shampoo, and you can bring your own toothbrush.

The front desk lady is blonde and blue-eyed, and there is a light meal, tea, and a meeting room on the first floor. Very user-friendly. We have MASH steak tube on the 1st floor, Japanese and cattle, local beef, salmon, etc., suitable for multi-person dinners Hotel location has not to say, the bus is next to burgerking, the toilet in the room is not convenient, the bathroom reminds me of Hong Kong, no faucet is very inconvenient. Breakfast is in the basement. Interested you can experience their elevator, there is a sense of year, but it has been used, which kind of elevator door needs to be opened 😁 Suddenly they see that their words are as common as German

Location and property was amazing. Staffs at the reception were very helpful. Room was bit smelly. Having said that it was a great deal. Truly a value for money