Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 8, 2024
faisalmuhammad
Maybe it would be better to provide an elevator for guests, especially for the elderly, especially if the rooms available are on the 2nd floor, it's a pity for the parents if they have to take the stairs, even though the stairs are sloping, it's still tiring for the elderly, especially
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Price per night from:VND 571,013
Posted on Feb 10, 2026
Makaio and Fams
First at all thank you for upgrade our room, actually it hard to make decision to stay at kusuma before, because of im not sure this hotel well maintain or not. We know that kusuma agro is one of the legendary hotel at Batu city ( remind that im still at primary school this hotel already exist)
It surprised me, the building well maintain, no leak at all, no ceiling spot, water heater running well and the breakfast great
My 3 years old baby really happy stay hill except the weird statue (he said annoyed sad face statue)
Thank you for the staff also, it a great warm experience and ill be back soon
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Price per night from:VND 695,316
Posted on Apr 30, 2025
Roedi Nzoy
Strategic location, clean rooms,
For food, there is not a buffet every day, so it depends on the people staying, if there are not many people, the food will be delivered to the room, it doesn't match the price of the room which is around 500 thousand more/night, and if it is a buffet or delivered, it is informed in the morning or evening to call the room, so it is very disturbing to rest, especially since the telephone is on the TV table, not close to the bed, as a result, if there is a call, you have to stand in front of the TV, so you go back and forth and it is very ineffective.
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Price per night from:VND 664,240
Posted on Apr 8, 2026
inggid wijaya kusuma
The hotel is clean and bright. It's a shame the pool water was very cold. They offer free valet parking, and the service is friendly. Overall, it's very good.
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Price per night from:VND 757,467
Posted on Nov 26, 2025|Deluxe King Room
RyanTripsThis was our second time staying at this hotel, and once again it exceeded our expectations in the best possible way. We arrived shortly after 12pm, fully prepared to leave our bags and wander around until the standard 3pm check-in time. To our pleasant surprise, the team offered us an early check-in without hesitation — a gesture that felt like an unexpected upgrade to our entire day. It’s the little things that truly make a big difference.
We stayed in a Standard Deluxe room, and it was more than spacious enough for the both of us. Comfortable, clean, and well-maintained, it provided exactly the kind of restful environment we needed. It’s always a good sign when you enter the room and immediately feel like you can take a nap without questioning your life choices.
Breakfast was another highlight of our stay. The spread was impressive, offering a good mix of local dishes, international options, and even Japanese selections. From savoury bites to sweet treats, there was something for every mood and every appetite. If breakfast is the “make or break” of a hotel stay, then this hotel definitely understood the assignment.
I would also like to give a special mention to Rusli at the reception. His warm hospitality and professionalism helped set the tone for our stay right from the moment we stepped in. Another heartfelt shout-out goes to Igrima from the restaurant. Although she is still a trainee, her dedication, attentiveness, and genuine passion for service shone through clearly. She handled her duties with the confidence of someone who has worked in the industry for years — a true rising star in the team.
Overall, our stay was memorable, comfortable, and pleasantly seamless. With consistent service and thoughtful touches like these, I’m confident that our third stay is not just likely — it’s inevitable. We’ll definitely be back again!
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Price per night from:VND 1,079,876
Posted on Jan 2, 2025
Revaleri
The villa is nice, spacious too, cm in the kitchen cupboard is a bit dirty as if it has never been cleaned. There are 2 zincs, one of which is blocked.
For the staff service is okay.
Breakfast is varied, interesting and delicious.
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Price per night from:VND 691,431
Posted on Dec 15, 2023
Hacimi
Hotel place is strategic near alun-alun and cross the factory outlet and mall lippo.
Near hotel, you can easy find the pedagang kaki lima, restaurant and kiosk for finding meals like pecel, soto and gorengan for breakfast and nasj goreng, ayam telur, mie ayam etc for dinner
For present snack gift, you will get to toko oleh-oleh paradise and ken dedes, and also near kripik apple and nangka home factory with brand LEO at place gang kripik
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Price per night from:VND 353,485
Posted on Jan 16, 2025|Triple 1 Double & 1 Single Bed
Guest UserThe location is to die for. It's within walking distance to the Jatim Park complexes. it comes with cheap laundry service in house (5500/kg for min 3kg) or for slightly more convenient, go through the front desk for 6500/kg.
They also help deliver our breakfast to our room. Really recommended.
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Price per night from:VND 240,836
Posted on Oct 28, 2024|Ryokan Deluxe Suite
Guest UserWe booked two family rooms and only gave us one, horrible service took them 2 hours to figure out they were wrong. And refused to give us a satisfying compensation plan. I don't recommend this one at all.
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Price per night from:VND 1,821,805
Posted on Nov 5, 2024
yyling91Location is great however you cannot get views of the mountains if you are staying on the first floor. You can get yo alunalun batu by foot which is great for dinner and snacks in the evening. Great breakfast is also available and accessible by foot from this hotel.
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Price per night from:VND 345,716