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8.9/10
Very Good
NNurhayati N⸻
Many thanks to all the staff at Neo Hotel for their excellent hospitality and warm friendliness. I booked 8 rooms during our stay, and all of them were clean and well-maintained daily. What I appreciated most was that the rooms felt new, were very spacious, and offered a beautiful city view. The Wi-Fi was stable throughout our stay, and the breakfast menu changed daily, which kept things fresh and interesting. The hotel is also in a strategic location, surrounded by many cafés and restaurants. There’s a small swimming pool on the third floor along with a rooftop-style bar, which adds a nice touch to the overall experience.
IItchyButtA hidden cute boutique hotel that passes its prime but if maintenance is done properly... It will be a good GEM 💎 .
Nearby to eateries and spa outlets.
In a quiet street for which you will get a good night sleep.
Food was great breakfast and restaurant
But the toilet smell of sewage at time...
And stain on sofa.. for which a reupholstered to a darker tone of color will do good
AAstrud CahyandariMy stay at Fave Hotel Premier Cihampelas was very enjoyable. The location is great, close to everything like the train station, food stalls, and especially CiWalk. The hotel's cleanliness is excellent, and the atmosphere is perfect for a holiday.
Just a suggestion: my special requests made through Trip.com should really be considered by the management. Because yesterday, during check-in, the room I requested via Trip.com was not given to me. My husband had to ask for it to be re-checked to ensure we got our requested room with a window and a non-smoking room.
Overall, I'm happy with my stay at Fave Hotel Premier. Thank you.
SSiti Nur RohimahThe place is absolutely lovely... The service is super friendly... I definitely won't hesitate to stay here again. HIGHLY RECOMMENDED.....
IIwan NoviyandiThe hotel is cool, the location is quite strategic. For the male room, the style of Minahasa custom house stage building, with bunk beds. The mattress and pillows are quite soft and clean. the yard is full of trees,flowers and other plants,so it is cool and cool.although it is quiet at night,it is still crowded because there are many people staying.***a old and traditional but still cool. Unfortunately, my hot water for bathing and soap/shampoo/odol + toothbrush and towels did not get. Use a discount voucher to save money. Stay again when returning to Bandung
MMerry GoretyThis is my umpteenth time staying here, and I always find it very pleasant and satisfying, from the location and facilities to the service. Thank you, Amaris Cihampelas! 😊🙏🏻
I wouldn't hesitate to recommend this place to family or friends.
PpenggunaEverything is ok... the staff are friendly... but from the first check in I asked for a doormat until the check out never arrived 😥... maybe it can be improved again in the future huh?
RRama HasaniReview: 3.5/5
My stay at was decent, though there were a few areas for improvement. The hotel is in a convenient location, close to public transport and local attractions, which made exploring the area easy. However, the surroundings were a bit noisy, and I could hear traffic from my room at night.
The staff were polite and helpful, but service could have been quicker, especially during check-in. It took longer than expected, and there was some confusion about my booking. Once sorted, the staff did their best to make up for the delay.
The room was clean but quite basic. The bed was comfortable enough, though the furniture and decor felt outdated. I also noticed that the bathroom needed better upkeep, with some worn fixtures that could use replacing.
The breakfast was okay, with a reasonable variety of options, though nothing stood out as particularly memorable. It would have been nice to see more fresh choices and better coffee.
The facilities, including the pool and gym, were functional but nothing special. The pool area could use more seating, and the gym equipment seemed a bit old.
In summary, it offers a fair experience for the price, but with a few upgrades and attention to detail, it could easily improve. It’s an acceptable option for short stays but may not meet expectations for a more luxurious experience.
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