Kunigami District Hotels with Breakfast

The room was incredibly spacious! I've never stayed in a Japanese hotel this large before. This place is perfect for a relaxing getaway from the hustle and bustle. The hotel is quiet, peaceful, and the room was huge and super comfortable. I felt completely relaxed after sleeping here. The ocean view was lovely to gaze at, and the atmosphere was wonderful. The staff were also very attentive, making me feel as warm and welcome as if I were staying at a lovely holiday home. Breakfast was delicious too. It's definitely a place I'd love to visit again.

We had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically. Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks. Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan. A few pieces of advice to the management: 1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours 2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them 3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once. 4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care? 5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician 6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies. What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix.

The hotel breakfast was delicious, and the scenery was beautiful. The only downside was that the bed was a bit hard. However, overall, I had a very comfortable stay. I also tried the hot springs, which were just okay compared to other hot spring hotels I've stayed at in different cities.

The room size was surprisingly large, especially for Japan! You could see the ocean right from the room, which really made it feel like a vacation – absolutely fantastic! The hygiene wasn't as bad as some online reviews suggested, and I was pleasantly surprised by the comprehensive toiletries and amenities provided. If you opt out of daily housekeeping, you can get a 500 or 1000 yen voucher to use at the small shop, which is a nice touch! The hotel's swimming pool is great for kids, and there are also some paid craft activities in the lobby that are perfect for keeping the little ones entertained.

An absolutely delightful choice! The room was spacious, with a separate wet and dry area in the bathroom, a tatami zone, a sofa and coffee table, and a large balcony (which even had a patch of soil for planting!). The hotel's outdoor environment is fantastic, featuring a semi-indoor pool, an outdoor infinity pool, and a specially designated beach swimming area. It’s an amazing experience when the weather is good. Since we arrived just before a typhoon, we were lucky enough to book the last snorkeling trip before it hit (you're supposed to book by 4 PM the day before, but the staff probably offered it because all offshore activities were canceled for the next day). Snorkeling was 6000 JPY per person, and they provided masks, snorkels, fins, and life vests. However, they really didn't teach anything else [facepalm emoji]. But when the two guides came into the water to show the kids sea cucumbers and played underwater, hearing their hearty laughter, I quickly let it go. They probably assumed everyone knew how to do it naturally [dog head emoji]. The kids could stay on the floating board, so the safety factor was quite high. There were 7 of us in total for this session, which lasted from 1 PM to just before 2 PM. For beginners, it was a pretty good experience. The next day, due to the typhoon, all facilities except the semi-indoor pool were closed. We booked the limousine bus at the front desk; they helped us purchase tickets, which were cash-only. It goes directly from the hotel to Naha Bus Terminal or the airport, with departures around 9 AM and at 11:31 AM. It took about an hour to get back to the bus terminal, which was much faster than the OAS bus we took on arrival. Overall, extremely satisfied!

The hotel is located on Kouri Island, with a very nice view of Kouri Bridge. The room is large and equipped with cooking utensils. It can accommodate many people. The cleaning time was very random and did not follow the schedule, and the hotel staff came into the room to clean without prior notice. I was a bit dissatisfied. Since I had notified the hotel through Trip.com before departure that I would arrive very late, but when I arrived, I found that the front desk was closed, and there was no prior notice from Trip.com or the hotel about the key collection arrangements, which made my group very panic. Fortunately, I found Trip.com customer service to find the password. Thank you to the customer service and compensation for helping me handle it that day.

My girlfriend and I come from Hong Kong, and we’re honored to visit Okinawa for the first time, staying at your esteemed hotel for four days and three nights. All the staff at your hotel are exceptionally friendly and eager to assist. Whether at the front desk, restaurant, or cleaning team, every colleague is impeccably polite. Even though our Japanese is nonexistent, the staff patiently communicated with us in English, which truly touched our hearts. This time, I successfully proposed to my girlfriend right here at your hotel—sincere thanks to your hotel for creating such unforgettable and beautiful memories for us. Additionally, we absolutely loved playing with the parrot in the hotel’s basement; it’s so adorable and fun! We hope to see it again next time and have more joyful playtime with it. We look forward to the opportunity to return in the future and share more warm moments together.

The service was excellent, and the hotel environment was fantastic! The breakfast and dinner were standard buffet style, with above-average quality. However, the staff at the small shops might need more training, as they were unhelpful and seemed clueless, which is not the standard of service expected from a top-tier hotel.

Everything was perfect, staff was kind and helpfull, food was very good for both breakfast and dinner, the location is amazing and we were often completly alone on their private beach (as it might've been too cold for the locals). Lots of nice and cozy restaurants arpund the hotel as well, you can get there by ”airport bus limousine”, when you're not acustomedto.how it works it looks a little scary but just go to the counter when you arrive to the airport and they'll help you out! Just know that you're in zone B Onna Village, make sure to vheck the time of departure online beforehand as you might need to sleep a noght in Naha if you arrive too late. Theres also a lot of activities nearby, I greatly recommend the snorkling/scooba diving.

The facility itself is a bit old, but the sheets and bedding were clean and nice. The ocean view from the room and the quiet surroundings make it a great place to relax. The large public bath is a plus for families. I did find the high step into the unit bathroom in the room a bit dangerous.