Featured facilities: Parking, Laundry Service (On-Site)
Very Good
159 reviews
8.3/10
1 night
From AU$ 36
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9.2/10
Great
MMommy ohmThis was my first time staying here, and I came with my two daughters. We really liked it; the beds were super comfortable. However, the room layout was a bit odd, and the toilet paper holder in the bathroom was quite hard to reach. The towel rack was installed inside the shower, which was unusual. Also, the light switches were a bit confusing to operate. Overall, the room was good.
The restaurant's buffet line was quite small, and the seating felt too cramped. The outdoor seating area was so close to the pool that the floor was constantly wet. I saw several people slip and fall. They should definitely put down non-slip mats around the pool area to prevent accidents.
Regarding service, there should be staff monitoring the outdoor poolside seating during breakfast, asking guests if they need anything and ensuring their safety.
For the sauna, there should be clear instructions on how to use it, as some guests might not know, as well as clear opening and closing times. The operating hours or temperature settings should be standardized (and not placed where guests can adjust them, as this could damage the equipment).
As for the fitness center, it should open earlier, perhaps at 7:00 or 8:00 AM. There's also a bit too much equipment, making the room feel small and cramped, especially if multiple guests are using it at once.
Ppppp1919I really love the room, everything was so clean, new and hygienic. The room was so big as well.
I really appreciate the stay so much! The staff were so nice as well. And the location is nearby Central Hatyai but it would be a bit far if you go there by walk. So taking a motorbike would be more recommended.
AAfifa AimiThis hotel was a pleasant stay for me. It is very clean and the location is super convenient as it is just opposite Central Festival Hatyai and next to Makro. Other popular tourist spots are also nearby within around 3KM and easy to get around by renting a bike or using Grab/Maxim. Service was great, we arrived early around 7:30AM just to drop our luggage and the staff were happy to keep it. They even allowed us to check in an hour earlier since our room was ready. Amenities were good and looked very nice although I did not have time to enjoy them as I was mostly busy food hunting. The staff were friendly, helpful, spoke decent English and some Malay and breakfast did not have many choices but was acceptable and suited my taste as a Malaysian. Sorry I do not have much pictures taken inside the hotel
แแดงพงศ์The breakfast set offers a wide variety of choices, with complimentary drinking water and coffee, and even a coffee machine. It's located in the alley behind the Crystal Hotel. The road leading to the hotel might be a bit rough, but the hotel facade is beautiful with a parking lot. They also sell healthy snacks and drinks.
DDorisTiewI recently had the pleasure of staying at Aura and I must say, it was an exceptional experience from start to finish. The moment I arrived, the warm welcome from the staff set the tone for a memorable visit. The check-in process was smooth and efficient, and the concierge was incredibly helpful with recommendations for local attractions.
The room was beautifully decorated, spacious, and spotlessly clean. I appreciated the comfortable bedding and the attention to detail in every aspect of the room—from the modern amenities to the thoughtful complimentary touches. The view from my room was stunning, and it made for a perfect backdrop to unwind after a busy day exploring the city.
Dining at the hotel was another highlight. The on-site restaurant offered a diverse menu with delectable dishes, each prepared with fresh, locally sourced ingredients. Whether it was breakfast or dinner, every meal was a delight and showcased the hotel’s commitment to quality and excellence.
What truly set Aura Hotel apart was the impeccable service. Every staff member I encountered went above and beyond to ensure that my stay was comfortable and enjoyable. Their genuine friendliness and attention to detail made me feel like a valued guest.
Overall, my experience at here was nothing short of fantastic. I highly recommend this hotel to anyone looking for a blend of luxury, comfort, and exceptional service. I can’t wait to return for another stay!
NNazmi azmirReview: Modern, Spacious, and Functional Stay
The Good:
• Contemporary Design: The room has a lovely, minimalist aesthetic. The combination of light wood finishes and the wood-textured accent wall in the bathroom gives the space a warm, ”homey” yet professional feel.
• Ample Space: Unlike many standard hotel rooms, this one feels very breathable. There is a massive amount of storage in the built-in wardrobes and plenty of desk space, making it perfect for digital nomads or long-term travelers.
• Well-Equipped Bathroom: The bathroom is a highlight. I appreciated the separate glass shower partition and the inclusion of a bidet sprayer. Having a proper water heater unit in the shower ensures a consistently warm experience.
• Comfortable Layout: The seating area by the window is a nice touch for morning coffee, and the AC unit is well-positioned to cool the entire room effectively.
Verdict:
A solid choice for anyone looking for a clean, modern, and spacious room. The large desk and storage make it much more functional than a typical cramped hotel room. I would definitely stay here again.
JJSimTHLocated a short distance from night market or eateries, as long as guests are aware that clocking minimum 500 steps before you find eateries. Hotel has cafe that serves food and drinks too. Ambience is pretty good.
Room only has 1 bucket in washroom to throw rubbish. A little inconvenient. Room uses yellow light.
Reception area has hotel souvenirs for sale too!
Hotel staff are courteous and helpful in helping us locate local markets which we wanted to visit.
Hotel near Hat Yai Central, Hat Yai 69.2% of visitors choose this area
Price per night from:AU$ 67
8.6/10
Very Good
GGuest UserThe charging socket is not by bedside which is inconvinent,toliet paper quality is poor but rest is good,overall happy staying here for many years already,lot of improvememts made,lobby is comfortable with charging sockets around and lobby toliet is clean
Hotel near Hat Yai Central, Hat Yai 69.2% of visitors choose this area
Price per night from:AU$ 40
8.5/10
Very Good
NNslooThe Owner Saved Our Lives During the Flood
My family and I were stranded in Hatyai for 7 days due to the severe flood, and staying at this hotel truly became a blessing. I want to express my deepest gratitude to the hotel owner and his team. Their kindness, dedication, and genuine care went far beyond the responsibilities of a normal hotel.
The owner personally made sure every guest was safe, well-informed, and supported throughout the crisis. He arranged food daily, checked on us regularly, and ensured we were all well taken care of during a very frightening time. His calm management and quick action gave us comfort and hope when everything outside was uncertain.
We will forever remember his generosity and how much he did to help us through this difficult situation. This is not just a hotel — it is a place run by people with real heart.
Rest assured, you can stay at this hotel with complete confidence.Highly recommended, not only for its facilities, but for the outstanding humanity shown by the owner.
We are truly grateful.