Hat Yai Hotels with Breakfast

There were so many guests that there weren't enough tables in the dining area. I was staying with my two young children, so I had to carry them and our food up and down the stairs multiple times because we couldn't eat downstairs. They really should expand the space. The room was still fantastic, but the air conditioning in the room was a bit confusing to adjust. I had to set the AC to a temperature lower than the room temperature, otherwise, it would cut out. The hotel technician said they haven't been able to fix it yet. In the middle of the night, the room temperature would drop to 22 degrees, so I had to adjust the AC to 21 degrees, which was really cold. I'm sensitive to cold, and if I didn't adjust it, I'd hear the AC cutting out all night. Other than that, everything else was great, and the swimming pool was awesome.

I've stayed here several times, but this is my first time in a street-view room, and it's on a high floor too! There were no rooms available at first, luckily I managed to book one through Trip.com 😅. The lower-floor rooms I stayed in before weren't as good, to be honest.

I checked out from the hotel some time after 8am, and upon inspection of the room, their housekeeper and front desk accused us of stealing their one of pool towels. On the first day of our stay, they had indeed provided 2 pool towels, which we had used and had been taken by their housekeeper during housekeeping. However, they only provided 1 pool towel yesterday, but we did not request any extra since only one of our members went swimming. In the end, they charged us 350 baht for stealing/losing their pool towel, even though they did not provide the complete set of 2 in the first place. Before I checked out, I also witnessed the group in front of me who were also accused of stealing their towel, which they were charged 100 baht. The group insisted that they had even brought their own towels and never used the hotel’s, but were nevertheless forced to pay the compensation fee even because we had no proof that the housekeeping did not provide the complete set in the first place. I strongly suspect that we were being scammed by the hotel staff on this, because this is a relatively decent and nicer hotel, and proper guests were staying here. There’s absolutely no reason for any of us to be stealing their towels. If I couldn’t even afford a towel, I would not be staying here at all. And if it had only been us falling victim to this, my suspicions would not have been this strong but it is too much of a coincidence for both groups to be accused of stealing their towels. On an additional note, they were not even able to provide a complete set of towels for us 4pax when we called to request, because there weren’t enough to go around (according to them). They could’ve also easily use this against us and accuse us of stealing the bath towels too, and we would not have been able to prove ourselves either. My only mistake was not requesting a receipt for the compensation fee that I had to pay, but I don’t think it would’ve made much of a difference. I have lodged an official complaint anyway via Trip to hopefully prevent future incidents. Just want to put this out here to warn others who are considering staying here in the future. Avoid if you don’t want to ruin a nice hotel experience by leaving with a sour taste in your mouth. Truly a shame that the level of service and integrity of the staffs did not live up to the standards of the hotel.

New Season Square Hotel Located just a 5-minute walk from Lee Garden Plaza, making it a very convenient location. The room was spacious and comfortable. Our first room had an unpleasant smell when we walked in, so we requested a room change at the front desk. The staff were helpful and upgraded us to a larger room with a bathtub, which made our stay much more enjoyable. We booked the Twin Single Bed Room, and it cost around RM250 per night. Overall, it was a great stay with good value for money. The only downside was that the soundproofing wasn’t very good, so you could hear some noise from outside the room.

room is big, location gt abit far ,10min from town. The hotel beside have a big 7-11 convenient store and also opposite road is petrol station It locate btween songkla town and hatyai town.. price is worth it.

We had a pleasant stay at Tachang Airport Hotel Hatyai. The family room was spacious enough and comfortably accommodated our family. The room and surrounding areas were clean and well-maintained, which made our stay even more enjoyable. Parking was convenient and hassle-free, with ample space available. The beds were very comfortable, allowing all of us to have a good night’s sleep after a long day of travelling.Overall, it was a comfortable and enjoyable stay. We would definitely consider staying here again when visiting Hatyai.

A very good place to stay. A room quite big and comfortable. Will be staying at here again next time.

Unfortunately, our stay was not pleasant. The air conditioning was not functioning well, making the room quite uncomfortable. We informed the front desk about the issue; however, unfortunately, there was no follow-up or update provided to us. In addition, at around 3:30 AM, we were disturbed by people knocking on doors and shouting in the corridor, which significantly affected our sleep. Another disappointing experience was that an extra pillow required an additional charge, and the fee was non-refundable. This was unexpected and did not meet our expectations of hospitality. Overall, the experience was below expectations, and there is definitely room for improvement in both facilities and guest service.

Near to famous tourist location. Some are walking distance some you can use ehailing or local rider like tuktuk. Very friendly and helpful riders. Easy to get halal foods. Shopping heaven nearby and most important of all 7 Eleven just beside the hotel.

The room is clean, the air conditioner is cool, but the TV and the kettle have problems and can't be used.