We just enjoy New Bern and wanted a quick stay to see the Christmas lights and enjoy the eateries! The Hampton provided a wonderful spot for us to relax. The staff is friendly and professional. The breakfast is delightful. The coffee is great!
I’ve stay at this hotel before and it was much better than this visit. They were understaffed had no food service. I realize it was Christmas, but with better planning they could have done a much better job of providing quality service which I have come to expect from Hilton.
The did not have anyone to even empty the trash cans.
The front desk staff was relegated to dust mopping the floor. No coffee available for room consumption.
All in all not a fun experience!
Planning a relaxing trip? Staying at a spa hotel can make your experience even more enjoyable. The Jarvis at 220 (from AU$ 374) is one of the best hotels with a spa in the area.
Which hotels in Craven County provide fitness facilities?