Breakfast was very basic and I don't think they were ready for the amount of guests that were there. There was very little of everything. Other than that I wish I would've read more before I booked. Even though there was a pool there was no hot tub, my bad for not investigating more lol. Customer service was good, not great, just good. When I arrived the employee was on video chat with someone and I had to wait for her to finish to even be acknowledged, but she was pleasant after. Every other employee we encountered had ear buds in and just walk by sometimes with a smile. But overall a good stay.
Planning a relaxing trip? Staying at a spa hotel can make your experience even more enjoyable. Comfort Inn Kennewick Richland (from TWD 2,643) is one of the best hotels with a spa in the area.
Which hotels in Kennewick provide fitness facilities?