The check-in associate was the friendliest person I have encountered in a really long time. The Hotel was clean inside and out. There was many restaurants in close proximity.
A new, good hotel with a large parking lot and a large room. And a strangely narrow bed!
Such beds on 2 in bad motels stood.
Otherwise everything is great if you are on the car.
And for breakfast there was even strawberry and pigeon.
Pros:
Rooms were very clean, breakfast was excellent and service was great
Cons:
Pool was closed upon arrival, we were not notified but thanks to Trip.com we got some help
My husband and I enjoyed our stay at Hotel Ballast very much. It is located within walking distance of many things to do, see, and eat. We found the staff to be friendly and helpful.
Our room was very clean and that was comforting.
The bathroom, while clean, has a few unique characteristics. The sink has very little room between the faucet and sink bottom. The commode is extremely low to the ground. We found it quite odd.
We would stay again requesting a water view room.
Front Desk team was very welcoming and accommodating to my room-change request.
The breakfast setup was kept clean and organized. I loved the cookies offered at the front desk.
We had a great experience. The staff is awesome!! The room was nice and comfortable. Breakfast was good. I would stay here again. Lots of places to go and you can walk right across the street.
The service was awesome. The facility was great and they also had great breakfast food. I gave you a five out of 10, but I definitely enjoyed myself in Wilmington North Carolina.