The Wellington

Upon arrival, no one escorted me to my room or even showed me where it was located. The receptionist simply pointed toward the double doors, leaving me to navigate the hotel on my own. When I finally reached the room, I discovered that the bed was broken—the mattress sagged heavily on the left side, making it very uncomfortable to sleep. There was no drinking water provided in the room, so I had to go back to reception around midnight to request some, and I was given only one bottle. The kettle in the room was also empty, which meant I had to fill it using water from the bathroom sink just to make a hot drink. Later that night, I ran out of basic supplies such as water and sugar, and once again had to call reception to request them. Overall, the experience was quite inconvenient and far below expectations.

Really nice staff, comfortable hotel, good bed and clean room Just needs a tiny bit more attention to detail but would and will definitely stay again

Staff were really helpful and friendly. Hotel is in a great location. Room was a great size and excellent value for money.

Great place to stay in the middle of Brecon town centre, with cracking places to eat nearby including the hotel itself. Staff were very friendly and helpful.

The bedroom was clean and comfortable. The shower room could do with some attention. Rusty soap marks down the wall by the sink where the handwash is attached to the wall. The shower hose needs replacing and the shower doors look like they haven’t been cleaned in weeks. The young lady serving breakfast was lovely, but let down by the rather poor breakfast options. Honestly-Cocoa Pops, Rice Crisies and Frosties and Crunchy nut cornflakes- not a 3 year old to be seen. No jam, no marmalade and no yoghurt. Nice staff and bedroom spoiled by grotty shower room and poor breakfast.

Room was clean staff were friendly but not sure they completely knew what they were doing at check in. Went to go for breakfast and they didn’t have a chef on which was a shame.