Capri by Fraser Brisbane

Capri by Fraser Brisbane Reviews

Capri by Fraser Brisbane

80 Albert St, Brisbane, Queensland, 4000, AustraliaView Hotel Details
Capri by Fraser Brisbane
Capri by Fraser BrisbaneCapri by Fraser BrisbaneCapri by Fraser Brisbane
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Guest Reviews of Capri by Fraser Brisbane

9.2/10
Great
198 review
Verified reviews
Location9.4
Amenities9.1
Service9.2
Cleanliness9.2
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All reviews(198)
Positive reviews(193)
Reviews with photos/video(43)
Great service(46)
Awesome stay(34)
Located downtown(19)
Clean pool(13)
Great swimming pool(13)
Great value for money(13)
Easy to get around(11)
Convenient for shopping(8)
Negative reviews(5)
Guest User
Deluxe Studio
Stayed in Aug 2025
Solo traveler
5 review
8.0/10
Very Good
Posted on Sep 9, 2025
Nice hotel in heart of Brisbane. Free laundry. Nespresso coffee machine in the room was a plus.
Response from Property: Dear Guest, I am pleased to hear you enjoyed your stay at Capri by Fraser, Brisbane. Thank you very much for taking the time to share your feedback. We look forward to welcoming you back to the hotel soon. Best regards, TobiasOperations Manager
Guest User
Executive Studio
Stayed in Jun 2025
Couple
2 review
7.0/10
Posted on Jul 25, 2025
Location is quite convenient as it is close to Queen Plaza, Queen Street Mall, and the bus station. The staff is friendly and supportive. Check-in and check-out are fast and efficient. Room clean up is very sloppy, such as putting the public towel over mine. Despite the twin bed room size being adequate, only one chair is provided.
Response from Property: Dear Guest user,Thank you for your thoughtful review and for highlighting our convenient location, friendly staff, and efficient check‑in/out.I sincerely apologise for the oversight with room cleaning—especially how your towels were handled—and for the lack of adequate seating in your twin room. That's not the standard we aim to uphold. We’ve addressed both issues with housekeeping to ensure your towel remains untouched.We’d love the opportunity to make your next stay even better. Please don’t hesitate to reach out directly so we can ensure everything is just right.Warm regards,Yuni Pak,Manager on Duty
Kat O
Deluxe Studio
Stayed in May 2025
Business traveler
50 review
8.5/10
Very Good
Posted on Jul 1, 2025
This is our first time staying at Capri By Fraser Brisbane ❤️ Beautifully decorated environment and one of the key highlights is the super spacious bathroom 😆 A nice stroll to the Woolies and eateries located around the hotel. Hope to be back again!
Response from Property: Dear Kat,Thank you for sharing your experience. We’re delighted to hear you enjoyed your first stay with us and would love to welcome you back again soon.Kind regards,TobiasOperations Manager
Guest User
Deluxe Studio
Stayed in Jul 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Aug 19, 2025
Really nice place, nearby different location, good for traveler
Response from Property: Dear Chan,Thank you for your lovely feedback! We're glad you enjoyed our location and found it convenient for your travels. We hope to welcome you again soon.Best regards,TobiasOperations Manager
Guest User
Deluxe Studio
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Nov 2, 2025
Excellent location and luxury facility. Service is great. All good except car park. $40 per day is slightly expensive and drive way is vey narrow, challenging everyone’s driving skills.
Gigi1988
Executive Studio
Stayed in Mar 2025
Couple
1 review
9.5/10
Amazing
Posted on Apr 27, 2025
Hotel staff very friend and completely done all of my request. The location was heart of Brisbane. Also, hotel have many facility to relax
Response from Property: Dear Gigi1988,Thank you for taking the time to share your feedback. I am delighted to hear that you were well looked after by the team and that you enjoyed the location and facilities. We hope to welcome you back on your next visit to Brisbane.Kind Regards,TobiasOperations Manager
Ellieella
Premier Studio
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on Jun 2, 2025
The hotel staff are very thoughtful. We booked for two adults and one child, and they had everything prepared upon our arrival, including an extra bed with additional towels, soap, and other essentials. The location is fantastic—everything is within walking distance. The front desk staff are kind and friendly, always ready to assist with anything we need. I even left some belongings behind, and they responded promptly to resolve the issue. I highly recommend this hotel!
Response from Property: Dear Ellieella,Thank you for your kind and thoughtful review. We're so pleased to hear that your stay with us was a smooth and enjoyable one. It’s great to know our central location and attentive service added to your experience.We truly appreciate your recommendation and look forward to welcoming you again on your next visit to Brisbane.Kind regards,TobiasOperations Manager
KenTsang
Deluxe Studio
Stayed in May 2025
Family
13 review
10/10
Outstanding
Posted on Jun 19, 2025
Very great view and location! Will try it again mext time!
Response from Property: Dear KenTsang,Thank you for your review. We're glad to hear you enjoyed the view and location. We look forward to welcoming you back on your next visit.Kind regards,TobiasOperations Manager
Guest User
Deluxe Studio
Stayed in Sep 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Oct 6, 2025
Room was a little small but clean & comfy & made for a great stay! Didn't think I would, but I loved the indoor pool and sauna/steam room!! Wanted to stay longer! Onsite laundry was great and hotel in a great location for exploring all things Brisbane.
Response from Property: Dear SCarla,Thank you for your lovely feedback! We’re so glad you had a great stay and enjoyed the pool, sauna, and our convenient location. It’s wonderful to hear you made the most of the facilities — we’d love to welcome you back for a longer stay next time!Kind Regards,TobiasOperations Manager
Fennennendegongzhu👸
Deluxe Studio
Stayed in Jul 2025
Solo traveler
4 review
7.7/10
Good
Posted on Aug 15, 2025
your standard chinese hotel in china but 3x the price. Although the toilet wasn’t cleaned when i arrived, the staff immediately apologised and sent someone up to clean. The hotel itself is a tad smelly, but nothing wrong with it per se. Facilities modern, bed nice. Would stay again. Although I would say it is expensive
Response from Property: Dear Fennennendegongzhu,Thank you for your honest feedback and for giving us the chance to make things right during your stay. I’m glad to hear our team responded quickly, and that you found the facilities modern and the bed comfortable. We understand your comments about value and will continue working to ensure every stay feels worthwhile. It’s wonderful to know you would consider staying with us again, and we look forward to welcoming you back.Best regards,TobiasOperations Manager
Anonymous User
Deluxe Studio
Stayed in Jan 2025
Couple
12 review
10/10
Outstanding
Posted on Feb 8, 2025
All good! Every day is fresh air and silent environment. Great time while in the swimming pool! Hope to go here again in the next vacation!
Response from Property: Dear Sir/ Madam,Thank you very much for leaving us a great review and I am pleased to hear you enjoyed your stay with us.We look forward to welcoming you back in the future.Best regards,AJFront Office Manager
Guest User
Deluxe Studio
Stayed in Jun 2025
Business traveler
7 review
8.5/10
Very Good
Posted on Jul 13, 2025
Great spot, great location and definitely recommend for a short stay. Some added amenities might help for future.
Response from Property: Dear Fred,Thank you for your review and your kind recommendation. We also appreciate your suggestion and will certainly take it on board as we continue to improve the guest experience.Kind regards,TobiasOperations Manager
Guest User
Deluxe Studio
Stayed in May 2025
Solo traveler
8 review
9.5/10
Amazing
Posted on Aug 5, 2025
Great hotel and very close to the city, the facilities were good although the pool showers weren’t working.
Response from Property: Dear Dickson,Thank you so much for your kind words! We’re delighted to hear you enjoyed your stay and enjoyed our convenient location near the city, as well as the quality of our facilities.I’m truly sorry that the pool showers weren’t working during your visit. That must have been frustrating, especially after a refreshing swim. Please know that we’ve already addressed this issue with our maintenance team and the showers are fully functional now.It would be a pleasure to welcome you back soon—hopefully with everything in perfect working order next time! If there’s anything else we can do to make your future stays more enjoyable, please don’t hesitate to let us know.Kind regards,Yuni Pak,Manager on Duty
Guest User
Deluxe Studio
Stayed in Nov 2024
Family
7 review
8.5/10
Very Good
Posted on Dec 26, 2024
The hotel is clean, though the deluxe studio is slightly compact. The room includes a microwave and a sink, which can be convenient for preparing simple breakfasts.
Response from Property: Dear Guest,Thank you for your review. We are pleased to hear you found the hotel clean and appreciated the convenience of the in-room amenities. Your feedback is valued, and we hope to welcome you back for another comfortable stay.Best regards,TobiasOperations Manager
J. Waq
Deluxe Studio
Stayed in May 2025
Business traveler
13 review
10/10
Outstanding
Posted on Jun 23, 2025
Stayed on Saturday night. They were able to check me in at least 4 hours early. They also offer this late check out on Sunday until 4pm for extra $20.
Response from Property: Dear J. Waq,Thank you for your review. We’re glad to hear you were able to take advantage of early check-in and our extended Sunday checkout option. We appreciate you recognizing the small touches we offer to add more value and comfort to your time in Brisbane.We hope to welcome you back again soon.Kind regards,TobiasOperations Manager