Guest User
August 25, 2025
Beautifully and exceptionally clean hotel lobby and room but room decor was very cold and bland. Comfy bed, lovely shower and great range of products to use. We had a very good breakfast included in our stay and lots of choice. Atmosphere was very flat and depressing - no chatter or conversation from staff which was a shame - probably the constant depressing ‘music’ which was being played.
Location was about a 10-15 min walk into Bristol which was fine for us as we love walking. The hotel overlooks graffitied waste ground and the ring road runs right next to it so no lovely views sadly.
Most staff looked glum, no conversation or friendliness just bored young staff behind the bar. One lady at reception made up for all of them with her super-bubbly personality. Quite a few were on their phones - hotel was very quiet for a bank holiday. NO parking on-site but there is use of another nearby.
Food was okay-to-good - nothing outstanding and quite expensive but only to be expected in a city hotel.
Overall, it was worth the discounted price we got it for - definitely would have looked elsewhere if it had been full price.