Benjamin
December 11, 2023
Honestly, this hotel could be great! But it's like nothing has been updated since 2009. While clean for the most part, our room was dingy and outdated... one of the picture frames was severly warped, the TV's color was distorted, the bathroom fan was falling off the wall, the paint badly needed touch up, the furniture was old and scratched.
Our room was adjacent to the pool... which is fine, but there was no sound proofing... and the curtains didn't black out the room.
The lazy river badly needs resurfaced, and didn't really "river". The splash zone water is cold - not great for little kids. There was no pool attendant - they have a great spot for someone to be selling wristbands, concessions, frozen drinks, etc... no one there. There were no towels at the pool.
With such potential, I truly don't know why they don't update EVERYTHING and charge at least double what they do. No one would bat an eye paying at least $200 per night for a nice updated hotel/convention center with a waterpark.