Holiday Inn Express & Suites BROOKSHIRE - KATY FREEWAY by IHG

Well lit parking lot. Staff was nice, knew their job and did everything correctly. Room was clean and as advertised. The hotel itself seemed clean and well maintained. We didn’t eat breakfast at the hotel but did glance at the food options and everything looked okay. We would use this hotel again if we were ever in the area.

It was a good stay. The bed was very comfortable. It was quiet and clean. The breakfast could have been better and please have coffee available in the common area 24/7. Love the 2 different privacy levels on the shades. 😘

Very clean, the room smelled amazing. We even asked the housekeeper what scent they used. The room was spacious, the buffet breakfast was great.

La cucaracha Everything was great. However, the last day in my room I saw a roach in the bathroom.

Door lock didn’t work from the inside. Really limited dining options in the immediate vicinity. Nice and quiet. Conveniently located.

The check in was easy and fast. However, the staff member working the night shift was not friendly and seemed bothered when I asked for coffee creamer. He was also wearing headphones so he didn’t hear me until I got his attention while he watched tv.

I worked out in the fitness room. There were not any disinfectant wipes to wipe down equipment or towels to use after. The breakfast items such as scrambled eggs and potatoes were cold. The beverage machine was out of order. A work crew was staying at the hotel and you knew from the trail of dirt where they walked in the hotel and the outside mats were dirty.

Very good service. Room very clean. Common areas are clean as well. Workers helpful and professional.

Several fast-food companies. Taco-bell, Popeyes, Wendy's, McDonalds, Jack-in-the-box just to name a few. We were right off of I-10; this was a plus. Disliked the fact that the juice machine was broken and there was no alternative to a cold drink except for milk which I cannot drink.