Danubius Hotel Astoria City Center

The hotel's location is great; we could walk to the Danube for a night cruise. The room was spacious, and the bed was large and comfortable. However, the housekeeping was a bit sloppy. Also, they don't provide disposable slippers and toiletries, which we had to request from the front desk, and that felt a bit unreasonable. Everything else was pretty good.

It only takes about 20 minutes to walk to the tourist attractions, so there's no need for a taxi! There are cafes, restaurants, a McDonald's, and a supermarket nearby, so we never had any problems. The morning buffet was delicious; I especially loved the bean dishes and ate them every day. The room only had a shower, and water leaked from under the door, making the bathroom floor a bit wet, but otherwise, it was clean, spacious, and good. The front desk staff spoke English and were very kind! I would definitely want to stay here again on my next visit.

I have four main dissatisfactions: 1. The front desk staff were completely humorless. 2. My room faced the street and was incredibly noisy; I couldn't get any sleep. 3. For a 5-star hotel, the breakfast was very mediocre – just enough to fill you up. 4. There were no slippers or dental kit in the room; I had to go to the front desk to ask for them.

"Backroom"... This is an ancient hotel with a strong moldy smell. The furnishings are old-fashioned, like something out of a horror movie. Room cleaning scored 3/10. The floor was dirty and dusty, and the trash in the bathroom wasn't removed. You can never reach staff by phone. They never removed empty water bottles, and you don't even get one fresh bottle of water per day! The location is great. It's next to the metro and buses, and almost all attractions are within walking distance. But of course, the metro station smells when you step out of the hotel door. I didn't order breakfast, but about 17 Euros / 6000 Fr. per person for a few slices of cheese and sausage is so expensive. So, at about 96 euros per night, it's way too expensive for this hotel... Never again!!!