Beachside Resort Kawana Waters

The staff is exceptionally friendly and helpful. The location is fantastic, close to the beach and surf club. The accommodation offers fully equipped kitchen, heated pool, and excellent resort facilities.

We stayed for three nights in January ,they only had the downstairs courtyard hot tub apartment available.we would have preferred a view. When we got there it was raining ,there was a cane couch with large think foam cushioning ,getting wet . We went inside ,so dark you could hardly see ,it was an older style .low ceilings and nice big rooms .two bathrooms and kitchen . The furniture was completely outdated and needed replacing . I sat on the couch which had an ingrained smell ,with really old scatter cushions ,that didn’t match and were smelly ,we put them outside the whole time . Then I sponged the couch down ,and aired it …we ended up buying upholstery cleaner to clean it / get the smell out . The sheer curtains were not shear because of the mildew . The air conditioner smelt mostly so we didn’t use it . There was mould on the roof in the second bedroom . The bed had a blanket ( wool type) I don’t think this would be washed between guests ,Covid ! Not that I know that. The fridge had a really bad smell as well. The empty shampoo was still in the shower . It was dark and dingy n even when the sun was out . When I left I spoke to someone about this .They explained how they were individually owned and the owner it was up to the owner to fix them . Very hard for them . This apartment should not be rented ,and at least you should be warned and it should be much less than $245 a night . We have now moved to Surfside a few hundred mtre away ,on the beach ,three bedroom with views and it great condition .same price for 2 bedroom . I’m sure lots of the apartments are fantastic ,we got the bad one .