The Sebel Maroochydore

It looks like the hotel is and has been going through renovations. The pool area on the second floor had been refurbished to a great standard. Fortunately when I went to use it in the morning within the times that it was open I couldn’t get in my key card wouldn’t open it. I couldn’t go to the rooftop bar and spa as that was under reconstruction. Great position for the beach. Parking is easy.

Terrible place. Arrived 10pm. Followed late check instructions. No one available to provide access code. Could not get into room until almost 1am. No refund offered. Made stay very unpleasant. Really pathetic.

Apart from all the construction next to and behind the building and the pool repairs the main road is incredibly noisy. There are traffic lights right out the front and everyone takes off spinning their tyres. The hotel itself is very run down. We booked for 3 nights, only stayed 1.

The condo was fabulous and the front desk staff were very helpful and upbeat. It was close to anything and everything that we wanted. We were in a corner unit on the 8th floor and the views were remarkable a corner unit and the view was remarkable.

Never in my life have I had to deal with a staff member so rude. There were multiple occasions where the front desk worker Olivia was unprofessional and dismissive, offering absolutely no help when we were locked out of our apartment and again when a belonging of mine went missing. Her manner was abrupt & argumentative from the get go. At one point she actually raised her palm up to cut me off whilst I was expressing my concerns and was constantly talking over me. I have never felt so belittled in my life. Her interpersonal skills are absolutely atrocious and I am still struggling to comprehend how a person this hostile could be employed by the hotel. I would not recommend that anyone stays here.

Lovely hotel that is located just across the road from Noosa Beach right on Hastings. The fantastic shopping district many bars, restaurants and cafés are a foodies delight lovely staff. Great location. Rooms are clean and tidy. Wonderful place to stay while visiting Noosa.