Guest User
August 25, 2022
I had a bad experience. Starting with the attention that is zero. There is no desire on the part of the accommodation to facilitate or solve anything for the guests, there is no reception, no security, and no people in charge on site. The only way of contact is a WhatsApp number that responds erratically to request advance payment for the room and a bank deposit also before entering (high, more expensive than the price of the night's accommodation). Once I transferred all the money they asked me for, they stopped responding for more than an hour (past the time I was supposed to go in, so I was left on the street with my bags and no answers) I came to think that it was a fraud. Finally they sent me a code to open the door and once inside another code (All by WhatsApp) to open a locker with the room key. Summarizing: THE PROCESS OF CHECK IN A DISASTER. THE ROOM: I paid a price above the average for accommodation in the area because the rooms looked nice and I wanted to stay in a comfortable place -ERROR- The published photos must be at least ten years old, and since then it has been housed a lot of people and NO maintenance has been done on it. The appliances and utensils are old and in poor condition, the tremendous piled-up pillows, the only thing that can be salvaged is sheets and covers. The room HAS NO HEATING, I went in winter, obviously it is not a service that can be dispensed with. The bedding is super light, when it's cold in the room at dawn, look for something else to cover us and guess: THERE ARE NO EXTRA BLANKETS, nor is there a reception, I had no solution of course. THERE IS NO HOT WATER in the taps in the bathroom, kitchen or bidet, only in the shower, it lasts VERY LITTLE and there is a sign that says "Wait 25 minutes between one person and another to take a bath****". Cleanliness isn't outstanding, but it's not that bad either. Finally, to keep in mind (it is not the responsibility of the accommodation, but it is to be taken into account for the price) the area is quite insecure, dark and not recommended for moving at night.
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