Ulises Recoleta Suites

I picked this hotel for a short stay because of its web site and location. The web description and photos do not match the facility. It was the third and last hotel in our trip to Argentina. The room and its furnishings need to be updated. The room had a musty smell and water stains. The lighting was dim. The toilet flapper valve needed to be replaced, because water ran slowly after the tank was full. The hair dryer ran for 9 seconds and shut off. We had to get another one from the front desk, I asked for a US adapter plug, and they told me I could buy one in the morning. We had a substandard breakfast the next morning. The food did look anything like the web. We discovered that the front desk people did not understand English. On the second day of our stay, I tried to open the room safe. It did not open. The owner changed the batteries. I am not sure what would have happened if he was not there. I had to get a replacement for the air conditioning remote because the one in the room did not work. When I asked about printing my boarding passes I Was told the printer was broken. When I asked when it would be fixed the answer was “I do not know, I am only an employee.”

The employees are great, helpful and I will always remember each of you thank you everyone To the owner please try to fixed the little stuff in the rooms everything else is great thank you

The building is dated so it’s not in good condition and not very clean. Couple bugs in the room and a dirty shower. Front desk staff were very helpful and spoke English though. The room was large and had a fridge and kitchen. Great location!

Excellent location Close to everything. The building however needs some love. Our toilet kept not working. Kept having to tell them to fix it. It was endlessly running water. The room was supposed to be a “suite” for 3 but it was a typical room with some bedding on a sofa they were calling a twin bed. Definitely priced higher than comparable properties that are in better condition

Very friendly staff. Lots of stuff to do around and restaurants. Place was clean and a lovely area.

Great location and a very comfortable bed. The staff was very friendly and I felt welcomed. However, I stayed at this hotel before but this time it was disappointing. The hotel is being refurbished and it certainly needs it. I would recommend to stay after renovation. Key issues: 1. wifi was intermittent which meant I couldn’t work properly as I was planning. 2. Air condition unit was old and very noisy. It’s on its last legs and it doesn’t cool the room very fast. 3. The socket next to the mirror in the bathroom was missing part of its cover which could be dangerous for kids. This can be fixed easily. 4. The shower head has seen better days and it’s easy to replace. I appreciate they are renovating the hotel and the price reflected the condition but I would expect issues with basic things like sockets, air con and wifi should be sorted. I would go back after renovation because the area is excellent.

Staff was very helpful nice The room is old , old carpet dirty the room walls are dirty , linen was very clean bed was comfortable

situated in the heart of recoleta quarter, near downtown and the best part of the city