Fletcher Duinhotel Hotel Burgh Haamstede

Price-quality this was a good deal for me. Fletcher deal from €76/night. Spacious room, nice surroundings, but breakfast not great. Restaurant not tested other restaurants in the area. Pets welcome, huge plus.

Dogs are no longer allowed, so after years of staying here, they can no longer stay here. We thought it was a nice hotel in the past, the rooms are spacious and there is a nice terrace at the restaurant with a view of the glider airfield. Breakfast is simple but sufficient.

Hotel with extraordinarily large but poorly organised, 30m2 rooms and the bed was 20cm from the wall, the huge bathroom with shower and bathtub but without support. Strange, very quiet but with large French windows that open directly onto a car park, with cars 1 meter from the room. Excellent breakfast and very good restaurant.

Upon arrival, the hotel already looks cozy, even more so upon entering. What friendly, enthusiastic staff! We had a room on the first floor, clean and large. French doors with a French balcony: a bar for the door. Nice, spacious view over the glider area. Okay, the bathroom door could be repaired, namely holes at the bottom, but otherwise fine. Good beds. Wide choice for breakfast and dinner was delicious. Renovation was still in full swing, painters were still working and remains of the renovation were still visible in the hallway, but not disturbing. In short, we had a great stay and would certainly repeat it. And it's great that dogs are no longer welcome, because what dogs those Germans have with them!

The hotel is beautifully located, there is ample parking and there are 2 charging points for electric cars. Unfortunately, the hotel itself is quite dated and in need of a major upgrade. Its own 4-star classification is a joke, especially if you take into account the mediocre comfort of the rooms. The beds were downright terrible: no flannel under the loose sheets, so after some tossing you ended up lying on the mattress itself (unhygienic) and a synthetic duvet that had long since seen its best days. However, the employees were very nice and the breakfast was also okay. In Burgh-Haamstede it is better to choose the Fletcher Strandhotel, which is newer and looks a lot better.

We booked a pack for New Year's Eve: *two rooms 4 adults 3 nights *three course meal day 1 *4 course meal on 12/31 route traveled to get there 400 km round trip. First inconveniences: * Old-fashioned hotel in need of serious renovation: reception (photo of the site not current), catering areas, corridors, rooms, etc. *retirement home smell*very poorly lit room *bathroom in its original state and On our arrival we are unpleasantly surprised and disappointed as to the announced meal times: *day 1 meal at... 5 or 7 p.m. *New Year's Eve meal at...6 p.m. and a buffet which replaces a 4-course New Year's Eve menu (many absences we are told...) the bubbles to pass the New Year removed *And we are told that no musical entertainment would take place after the meal... nothing... Big new surprise the next morning, a hotel of the same chain is located 150 m away - same management, completely different setting and of high standard from all points of view, 4-course New Year's Eve meal planned for 8 p.m. followed by a musical evening...We explain our dissatisfaction but impossible to be able to celebrate New Year's Eve in this establishment... We wrote an email to the two hotels and to Fletcher customer service and no reaction; we can just go have a drink around 9 p.m. sitting at the bar and probably hinder the service... At the duinhotel no customer empathy, no solution, manager absent... Finally, after wasting our day trying to find a solution, we shortened our stay and left not without having received a note of 247 eur per room for a night and a meal. We will also consult a legal advisor regarding the numerous inconveniences caused and claim compensation. In short, a hotel to be avoided except for people of the 4th age in number in the hotel and towards whom we have the greatest respect. The hotel lacked transparency on its site; some photos are misleading like the state of the reception.