NH Collection Palacio Burgos
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NH Collection Palacio Burgos

Experience at NH Collection Palacio Burgos, the 4-star hotel in Burgos. It boasts an 9.3/10 rating from 127 guests, perfectly combining quality with excellent value. Prices begin at just AU$ 120.

Check in & Check out

From 15:00 until 12:00

Nearby Attraction

Historic Center of Burgos: 0.13km from the hotel

Saint Cosme & Saint Damian: 0.23km from the hotel

Arco de Santa María: 0.13km from the hotel

Pets policy: Pets are allowed, including cats、dogs, for a fee of EUR 35 (approx. AU$ 7).

NH Collection Palacio Burgos

No. 14 of 4-Star Select Hotels in Spain
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Highlights
Delicious breakfast
Ideal location
Comfy rooms
Great views
Pets welcome
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Amenities
All amenities
Property Description
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Really the first choice in Burgos, by service, location and property history
Surroundings
Airport: Burgos Airport
(7.7km)
Train: Burgos-Rosa de Lima Railway Station
(8.1km)
Train: Villaquiran
(31.6km)
Landmarks: Historic Center of Burgos
(130m)
Landmarks: Arco de Santa María
(130m)
Landmarks: Saint Cosme & Saint Damian
(230m)
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5

Superior Room

2 Single bed or 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Conditioner
Room Details
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4

Superior Room With View

2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Conditioner
Room Details
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4

Premium Room

2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Conditioner
Room Details
Check Availability

Average for similar properties in Burgos
Most Mentioned
Review summary
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Service Quality: The staff at the hotel are frequently praised for their friendliness and professionalism. Guests often mention the helpful and attentive service, particularly at the reception. However, some guests have noted less satisfactory interactions with restaurant staff.(based on 3 reviews)
I‍k‍a‍_‍E‍l‍l‍y
December 28, 2025
Very fancy hotel. This is a stunning hotel in the heart of Burgos, opposite of the incredible cathedral. The breakfast area looks like it's a former church. Absolutely beautiful! The good: - Spacious room. - Dogs welcome. -Organic (and delicious) coffee and tea in the room (Nespresso capsules). -Breakfast very rich and a lot of choices. -Underground parking at 20€/night. The bad: -35€ for the dogs per night, might be the most expensive I've ever paid for them. -I had an unpleasant experience with the man working at the breakfast area. He came up to my table and spoke fast and a lot. I understand some Spanish but it was too much. He saw that I didn't understand and said “no comprende” and left. Very rude! By observing the other tables I understood that he was asking if I wanted to order something from the kitchenand listed all the different options. It would have been nice to do that!
H‍ ‍M‍a‍t‍t‍h‍i‍a‍s
February 3, 2026
A beautiful hotel located in an extremely convenient area, just a couple of minutes' walk from the Burgos bus station and a short stroll from the old town and main square. Staff were pleasant, room was extremely spacious and clean and breakfast had a nice variety.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 7, 2026
Really the first choice in Burgos, by service, location and property history
H‍.‍E‍m‍r‍E
August 17, 2025
The location was excellent, within walking distance to everything. The cleaning was acceptable, but the bathroom ceiling had visible mold from an old leak, which did not look very healthy.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 10, 2025
An excellent experience travelling with a dog. She had a bed, bowls and treats. Dinner was excellent and the best breakfast spread I’ve ever had. A really great hotel centrally located near Cathedral and shops. Would definitely recommend and will stay again.
S‍t‍F‍a‍z‍a
June 7, 2025
I slept so perfect!;) recommend
s‍a‍m‍l‍l‍c‍a‍t
June 22, 2025
The hotel is right in the old town, right? There is free parking on the road outside the door. The room is quite standard, and there are welcome drinks at the front desk. The cathedral in the old town is a world cultural heritage and is quite spectacular
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
April 15, 2025
The hotel, which was converted from an old building, is very close to the main attractions. I like this city very much.
Original TextTranslation provided by Google

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
CuisineAmerican, Continental, Gluten-free, Vegan, Vegetarian
StyleA la carte, Buffet
AgeFee
Adult
Buffet:€ 32.00 (approx. AU$ 52.88) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: € 35.00 (approx. AU$ 57.84) per pet per night

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2002
  • Number of Rooms: 110
Phone:+34-947-479900
Email:reservas@nh-hotels.com
The NH Collection Palacio de Burgos hotel, formerly known as NH Palacio de la Merced, has a fascinating 500-year history and an elegant Gothic, yet modern atmosphere. The hotel enjoys a premium location right by the Arlazón River and the UNESCO-protected Burgos Cathedral. You can also easily walk to the Palacio de Congresos exhibition center and the Museum of Human Evolution. Each one of the 110 spacious rooms enjoys lots of natural light and is decorated with dark wood furniture, a neutral color palette, and finished with parquet floors. Enjoy luxurious touches like our ultra-comfortable mattresses, pillow menus, NH Collection toiletries, and rain-effect showers in each room. NH Collection Palacio de Burgos serves a delicious breakfast that offers a wide variety of options for any taste, including gluten-free and vegetarian alternatives. These come accompanied by fragrant coffees, teas, and freshly squeezed juices. The in-house Rincón de la Merced restaurant prepares delectable Castilian specialties or for something more casual enjoy a light meal and a cocktail at our chic lobby bar. We have prime spaces for functions, including 10 meeting rooms for up to 1000 people, and dedicated events coordinators who will arrange every aspect of your event in minute detail.

You might be wondering

What is the cancellation policy for NH Collection Palacio Burgos?

The cancellation policy for NH Collection Palacio Burgos varies depending on the type of room and booking conditions.

How much does it cost at NH Collection Palacio Burgos?

Prices at NH Collection Palacio Burgos change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does NH Collection Palacio Burgos have airport transfer services?

No, NH Collection Palacio Burgos doesn't offer airport transfer services.

What are NH Collection Palacio Burgos nearby landmarks?

Nearby attractions to NH Collection Palacio Burgos include Historic Center of Burgos, only 130m from your search (straight-line distance) away.

Does NH Collection Palacio Burgos provide a pool?

No, NH Collection Palacio Burgos doesn't serve a pool.

Does NH Collection Palacio Burgos have breakfast?

Yes, NH Collection Palacio Burgos have the high-rated breakfast including: American, Continental, Gluten-free, Vegan, Vegetarian.

What are check-in & check-out time at NH Collection Palacio Burgos?

Check-in at NH Collection Palacio Burgos starts from 15:00, and the standard check-out time is by 12:00.

Are pets welcome at NH Collection Palacio Burgos?

Yes, pets are typically allowed at NH Collection Palacio Burgos, but it's always best to call ahead to confirm.

About This Property

Nearest AirportBurgos Airport
Distance to Airport7.65KM
Nearest Train StationBurgos-Rosa de Lima Railway Station
Distance to Train Station8.06KM
Average Price FromAUD291
Hotel Star Rating4
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