Sandy Glade Holiday Park

We went to Sandy Glade for our under 10s rugby tour this year. The park were fantastic and really helpful throughout booking and during our stay. General Manager David was approachable and helpful. Staff joined in the fun even the security where helpful and even taught some of our kids some pool tricks. Honestly couldn’t speak more highly of everyone at the park. We stayed in the a Gold Chalet which was modern clean and comfortable.

Had the best time was here for a fortnight the staff are all excellent go out there way to help the entertainment were good with the children as well as the adults the whole campsite is clean and tidy the food was brilliant and the music was amazing

As a seasoned traveller, this year marks my third vacation. However, this is the first time I’ve ever stayed in an assisted caravan. I've experienced all types of accommodation, from basic caravans to luxurious lodges with hot tubs. I am writing this review because I am utterly shocked and disappointed by the state of this caravan, especially considering that disabled individuals already face numerous challenges due to their disabilities. This particular caravan does feature some necessary facilities: a designated disabled parking space, a ramp for easy access, and two bedrooms equipped with single beds. Additionally, it includes a shower room with a seat, and all internal doors are wheelchair accessible. The kitchen appliances are designed to be accessible, with a low cooker and a floor fridge that includes a freezer box. The living area consists of an L-shaped sofa and a single sofa at the dining table, accompanied by two soft stools. However, the problems quickly become evident beyond these amenities. The shower room lacks a privacy curtain, making showering an uncomfortable experience. The sink’s single tap dispenses water at an excessively fast speed, there is no toilet roll holder, and there is no shelf for personal items. The cooker knobs are broken, making it impossible to determine whether the appliance is on or off. The gas fire in the lounge was incredibly stiff to turn on, and unless you bring matches, you might find yourself unable to use it. Some radiators are poorly calibrated, rendering the temperature settings unreliable (for example, setting 5 is hot, but setting 0 is also hot). The fridge is missing shelves and having one shelf limited storage space for perishables. The literature provided to us upon arrival as valued guests encourages writing reviews on TripAdvisor. It states that if there are any reasons we wouldn’t give them 5 out of 5, we should let them know during our stay so they can ensure we leave happy. So I am writing this review on TripAdvisor because, despite not needing assisted accommodation myself, I recognize the importance of providing suitable conditions for those who do. Unfortunately, it feels like the assisted caravan at John Fowler’s is merely a tick-box exercise to advertise accessibility. I find this unacceptable, as disabled people deserve better than poorly maintained accommodation. Those individuals face enough difficulties without the added stress of subpar accommodation. In conclusion, it does not require much effort to ensure that assisted accommodation is up to par. The current state of this caravan should be checked and rectified by staff, not left for customers to discover and endure. A little more care and attention could go a long way in providing a supportive and stress-free environment for all guests.

The John Fowler entertainment staff are fantastic at this site. The Team is led by Josh with Charlie Meg and Kelsey. This team are amazing with the children. They have provided a brilliant entertainment package for this end of May half term. They should have recognition for their hard work, caring and professional attitude. They are the stars of the show.

it was the 1st time we been to john fowler holidays we normally go to haven holidays but we found this place on the internet and i must say we were very impressed (the good things = we arrived half hour early but they let us in the caravan the caravan was nice and clean ,and the beds were made up ,they was no parking outside caravan on friday night we went to entertainment venue its a bit small but not very full the entertainment team were very good with the kids and the acts were very good ,never had any food in the cafe but it looked very small )(bad things =saturday was very busy we went out for the day and when we came back there was no parking near our caravan .we had to park a long way away then in entertainment venue it was very busy not a lot of seats for the amount of people in there drinks were a bit expensive but same as other holiday parks i would definitely go back for the entertainment team but i think they need to sort out the parking problem and entertainment venue is to small i will go and look at some other john fowler parks and hope its as good as sandy glade

We’ve been coming to Sandy Glade for 8 years. This year has been the best so far! Lots of activities for the children throughout the day and fun entertainment on the evening. The entertainment staff this year are amazing. Great fun for kids and adults! Staff are always friendly and accommodation always clean. Highly recommend.