Hemu Hanas Mongolian Township Hemu Village Entrance Service Area, Burqin, Xinjiang, ChinaView Hotel Details
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Jupiter Sky Resort Guest Reviews
4.7/5
Outstanding
622 review
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Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(622)
Positive reviews(591)
Reviews with photos/video(304)
Classy environment(88)
Delicious breakfast(72)
Loved the view(52)
Friendly front desk staff(48)
Well decorated(31)
Tasty restaurant(30)
Would stay again(27)
Excellent room layout(9)
Negative reviews(31)
Christian
Loft Suite (2 Bathrooms)
Stayed in Nov 2023
Travel with friends
4 review
4.5/5
Great
Posted on Feb 19, 2024
2 room suite is kind of small same size as a 1 bedroom with an additional door. Perfect for a ski getaway.
Response from Property: Thank you very much for leaving us a five-star rating! Your satisfaction is our goal and we will continue to work hard to provide better services to meet your needs. We are very grateful for your affirmation of our hotel and look forward to seeing you again
Guest User
Specially Selected Twin Rooms
Stayed in Feb 2025
Solo travellers
1 review
5.0/5
Outstanding
Posted on Mar 8, 2025
The room is nice and clean. I met the housekeeper because of a friend's recommendation, and he upgraded my room! He reminded me to eat breakfast every day and helped me call a car to and from the ski resort. Thank you for your hard work! The breakfast and rest every day are also good. Only then can I not feel tired on the ski resort. I will continue to stay here next ski season! I hope it can be cheaper!
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Response from Property: Dear guests, we are delighted to see your five-star praise for Xingkong's hygiene! The housekeeping team carefully follows the cleaning process every day, from making warm beds to tidying bathrooms, every detail is not sloppy, just to give you a safe living experience. Thank you for your recognition, and look forward to serving you again, and wish you a wonderful journey.
Guest User
Specially Selected Twin Rooms
Stayed in Feb 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 5, 2025
Starry Sky Hotel is very cost-effective in the current season in Hemu. I booked a preferred room type, and when I checked in at the front desk, I was upgraded to a room type. The room floor heating is very good, and there is free mineral water on the floor, which is unique in Hemu! The butler-like service is worth experiencing for skiing friends! The butler also sent drinks and dried fruits, and the restaurant has a rich breakfast and provides coffee.
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Response from Property: Dear guest, we are very pleased to learn that you are satisfied with the hygiene and transportation. The deep cleaning of the room, the high-frequency care of the public areas, and the close connection of the surrounding traffic arteries are all paving the way for your worry-free journey. Your good comments are like a spring breeze, and we look forward to accompanying you again.
Guest User
Specially Selected Twin Rooms
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 4, 2025
I recommend this place when you come to Hemu. The environment is really good. The front desk lady is warm and beautiful. The housekeeper service is very good and considerate. The hotel is fully equipped and comes with breakfast. The breakfast is also delicious. There is also coffee. You can see the snow-capped mountains in the room. The scenery is beautiful. On the first day, my boyfriend had diarrhea. The front desk lady found medicine for him. The housekeeper also sent nuts and drinks. The hotel yard is very large and can park many cars. Next time I come to Hemu, I will choose here again
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Response from Property: Dear Customer, Hello! Your five-star review covers many highlights, including the sincere dedication of service, the ingenious construction of facilities, the convenient supporting facilities, and the satisfaction with breakfast! It takes a lot of effort to win your recognition, and I am grateful to have you by my side along the way. Have a nice trip!
Guest User
Specially Selected Twin Rooms
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 26, 2025
This is a serious review:
1. About the location of the hotel.
The hotel is located in the Hemu Service Area, not in the New Village and Old Village. It is 3 kilometers away from the Old Village and New Village. You need to call a taxi, but it is not troublesome. There are restaurants and supermarkets nearby to meet your needs.
Key points: The hotel is located on the upper side! So~ it is closer to the starry sky. There is a small snow mountain behind it, and there is also a small hill next to the parking lot. You can have an unobstructed starry sky and the Milky Way by walking a few steps!
2. The hotel has complete facilities.
The hotel is a serious hotel! Not a wooden house! So it is more standardized, the facilities are more complete, and there are several buildings! The hotel has a butler, laundry service, restaurant, and parking lot.
Key points: The hotel will send nuts and Oriental leaves! Delicious! Really surprised!
3. The butler service is very thoughtful. After booking the hotel on the Ctrip platform, the butler contacted me soon to confirm the needs, and was very kind, trying to give a better room! They also reminded us to eat breakfast on WeChat, fearing that we didn't play enough [break tears for laughter][break tears for laughter][break tears for laughter]
4. The room is comfortable! The floor heating is not too cold or too hot, shorts and short sleeves or thin long pants and long sleeves are just right in the room, mineral water is unlimited, and the bathroom provides face towels! This is the first time I have seen a hotel provide face towels! The room is very large, with hangers and small wardrobes! There is a whole row of 4-5 meter long tables under the TV cabinet, and 3 bedside tables! You don't have to worry about where to put your things! Very user-friendly! The humidifier is a big humidifier!
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Response from Property: Dear guest: Hello! Thank you very much for writing such a detailed stay experience! Your recognition of the starry sky view and the standardization of facilities in our hotel, your description of the meticulousness of the butler service, and even the detailed description of the intimate configurations such as the humidifier and face towel in the room have inspired our team - it turns out that every attentive detail can be seen, which is the meaning of our insistence on high standards of service. The snow-capped mountains and the Milky Way in Hemu are always worth going to. I hope you can share this touching moment under the starry sky with more friends, so that more people can understand the magnificence and warmth of Xinjiang. As a Xinjiang tourism practitioner, we are always here with the most sincere smile, and we look forward to taking you to unlock the different surprises of Hemu in four seasons when we meet again next time! I wish you a life as bright as the Milky Way, and look forward to continuing this "stars within reach" fate with you!
Guest User
Specially Selected Twin Rooms
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 25, 2025
Who says Hemu is expensive and bad?
It was my first time to Hemu. I booked this hotel with the mentality of booking a moderately priced hotel first and changing it if it didn't work out. The housekeeper contacted me immediately and confirmed in advance. The service was very thoughtful. The hotel gave me nuts and oriental leaves. There was a snow scene outside the window~ It was so comfortable~
The hotel facilities are very complete, and there is also a snow scene outside the restaurant! The buffet breakfast is quite rich!
Baorsak may be a routine operation, but the white porridge with porridge oil is a surprise for Chaoshan people!
Then I decided to stay here until I left!
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6/8
Response from Property: Dear customer, your likes and recognition are an encouragement and support to us. Bringing you a satisfactory stay experience has always been our direction of effort. At the same time, we will also improve the types of breakfast and strive to do better.
Ximilouzaiboluoniya
Deluxe Room (Double Bed) (2 Bathrooms)
Stayed in Jan 2025
Couples
8 review
5.0/5
Outstanding
Posted on Feb 22, 2025
A super resort hotel in Hemu Resort! I really recommend that you experience this modern high-end resort hotel in Hemu Resort after experiencing the Hemu cabin homestay. The overall style is more like a hotel. There is an elevator on the four floors, free breakfast, and all facilities and bedding are very good. I highly recommend the duplex king room. The structure is a loft with two floors. There is a dry and wet separation toilet upstairs and downstairs. It is very amazing. The living room sofa and master bathroom are downstairs, and the bedroom and secondary bathroom are upstairs. The privacy is very good. The room looks really high-end, and the hot water is relatively stable and comfortable to take a shower. The most worth mentioning is that my bracelet fell in the seam of the hotel bed. The hotel helped me find it and sent it back to me very considerately. I am really happy and grateful. Anyway, I highly recommend everyone to stay in this hotel in Hemu! I will definitely stay here next time I come to Hemu✨
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6/9
Response from Property: Dear customer! Thank you for your 5-star praise. Your praise and satisfaction, like bright stars, illuminate our way forward. Every word of praise is the driving force for our continuous progress. We will turn this affirmation into practical actions and serve every guest with heart. We look forward to your visit again and sharing a good time!
Guest User
Specially Selected Twin Rooms
Stayed in Jan 2025
Family
10 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The hotel service is super good, the housekeeper service is in place, call before arriving at the hotel, help with luggage after arriving at the hotel, send drinks and dried fruits, and deal with problems in a timely manner👍👍👍, the hotel corridor is full of mineral water, you can take it at will, this is also the first time I have seen it. The new humidifier happened to be delivered on the day we went, so we can use it without worrying about the skin being too dry.
The breakfast is rich and delicious. It feels like the most delicious breakfast for Guangdong people to come to Xinjiang these days😂😂. The waitress in the restaurant is also very polite and contacted the kitchen to replenish food in time. Next time I come to Hemu, I will definitely stay in this hotel
The only regret is that I was stuck in the car and didn’t see the most beautiful sunrise in Hemu
Original TextTranslated by Google
6/11
Response from Property: Dear guest, I am so grateful after reading your good comments. The breakfast specialties are exactly what we are proud of. The laughter of you and your friends makes the starry sky full of vitality. I hope you will come again and wish you a prosperous journey and all the best.
Anonymous User
Specially Selected Twin Rooms
Stayed in Jan 2025
Travel with friends
6 review
5.0/5
Outstanding
Posted on Feb 17, 2025
This is the best and most satisfying hotel I have stayed in Xinjiang. The service is very good and full of details. Although the upgraded room is not very big, I am very satisfied with the location in Hemu Village where every inch of land is worth a lot of money. You can see the snow-capped mountains outside the balcony. When the weather is good, there are stars, and when it snows, there are small snow-capped mountains. Very satisfied, I will come again next time~
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Response from Property: Dear guests, hello! Companionship is the longest confession of love. Starry Sky Hotel protects you with all its heart. It is our greatest happiness to meet your needs. I believe that your fate with us is more than that, because the beauty of Hemu is not seasonal, and there are different beauty every month. I look forward to meeting you again to experience our other room types!
Guest User
Deluxe Room (Double Bed) (2 Bathrooms)
Stayed in Jan 2025
Family
8 review
5.0/5
Outstanding
Posted on Feb 17, 2025
Although I am from Xinjiang, I have never been to Hemu. I did a lot of research on Ctrip and chose this hotel. The overall cost performance is good. The facilities are complete, it is warm in winter, the sanitary conditions are also good, and the meals need to be improved. The housekeeper contacted and confirmed early, and the service was warm and thoughtful.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Your praise is like a bright star, lighting up our way forward. Every word of praise is the driving force for our continuous progress. We will turn this affirmation into practical actions and serve every guest with heart. Regarding the food you mentioned, I will report it as soon as possible and update the dishes in time. I look forward to your visit to Xingkong again to enjoy the beautiful scenery and food together!
Guest User
Specially Selected Twin Rooms
Stayed in Jan 2025
Solo travellers
3 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The service attitude is very good, the housekeeper is very responsible, the room is also very comfortable, it is very convenient to stay here for skiing, and many snow friends live here. The transportation is very convenient every day, and you can see the snow-capped mountains from the room. There is enough mineral water, which can be taken by yourself, and Oriental leaves and nuts are given every day. It is very comfortable to live here!
Original TextTranslated by Google
Response from Property: Dear guests, we are delighted to see your five-star praise for the sanitation, transportation and facilities of Starry Sky! The housekeeping team carefully follows the cleaning process every day, from the warm bed to the clean bathroom, every detail is not sloppy, just to give you a safe living experience. Thank you for your recognition, and look forward to serving you again, and wish you a wonderful journey.
Guest User
Deluxe Room (Double Bed) (2 Bathrooms)
Stayed in Jan 2025
Solo travellers
5 review
5.0/5
Outstanding
Posted on Feb 8, 2025
This is a good value hotel in Hemu. The bathroom is modern and clean. The butler service is very good. He answered all questions and helped to arrange a car for pick-up in time, which is very convenient for travelers who don't rent a car.
Original TextTranslated by Google
Response from Property: Dear customers! Your praise is like a bright star, lighting up our way forward. Every word of praise is the driving force for our continuous progress. We will turn this affirmation into practical actions and serve every guest with heart. We look forward to your visit again and sharing a good time with you!
yuloveju
Specially Selected Twin Rooms
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 5, 2025
To be honest, it was completely beyond my expectations. The price of 1,000 during the peak season of the Spring Festival is not a high price in Hemu. But it is completely better than those so-called B&Bs. The room is fully intelligent, clean, and has no odor. Mineral water is placed in the corridor for free, and the breakfast is also OK. Why bother staying in a B&B under such conditions?
Original TextTranslated by Google
Response from Property: Dear guests, we are delighted to see your five-star praise for Xingkong's hygiene! The housekeeping team carefully follows the cleaning process every day, from making warm beds to tidying bathrooms, every detail is not sloppy, just to give you a safe living experience. Thank you for your recognition, and look forward to serving you again, and wish you a wonderful journey.
Guest User
Specially Selected Twin Rooms
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 31, 2025
I can really feel that Hemu Starry Sky is doing things steadily and seriously. In a place far away from the hustle and bustle and inconvenient life, the food, accommodation and hygiene are particularly satisfactory, and there is also sincere humanistic care. They sent us a humidifier and Oriental Leaf Drinks. I specially looked at the place where the humidifier was picked up by express delivery. It was 150 kilometers away in Beitun. It was really not easy. The child vomited after breakfast and made the bathroom very dirty. The hotel kept saying that it was okay. I am very sorry. I sincerely thank you. I hope that Hemu Starry Sky will have a prosperous business. Blessings.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your high evaluation! We feel very accomplished to know that you are so satisfied with the service details of Star Hotel. From the moment you step in, we look forward to giving you a home-like feeling. We will still be here for your next trip and wish you happiness every year and success in everything.
L1xxuy
Deluxe Room (Double Bed) (2 Bathrooms)
Stayed in Dec 2024
Couples
4 review
5.0/5
Outstanding
Posted on Feb 4, 2025
Location and sanitation
Facilities: Good
Sanitation: Very good
Service: "This stay was great! The front desk service was warm and thoughtful, the room was clean and tidy, the bedding was soft and comfortable, and I slept soundly. The hotel is also very conveniently located, with many restaurants and shops around. I am especially grateful for the attentive service of the staff, and I will choose this place again next time!"
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition! The softness of the bedding you mentioned is our responsibility. The stories you shared after exploring the surrounding attractions add color to the starry sky. We look forward to meeting you next time. I hope you will travel through mountains and rivers and still feel that the world is worth it.