Guest User
March 10, 2026
My stay this time was a terrible experience. The front desk staff had an extremely bad attitude and absolutely no service awareness.
Previously, when the bedsheets accidentally got wet, I reported it to the hotel hoping they could help change them. However, the front desk not only failed to solve the problem but also gave evasive answers, telling us to just let them air dry and doing nothing. They were cold and impatient throughout, completely disregarding guests' needs.
This time, when I encountered another issue, the front desk's attitude was still stiff and their tone aggressive, making communication difficult and showing no patience at all. It was very uncomfortable.
The room facilities were mediocre, and the service was even worse. I'm paying to stay here, not to be upset. I do not recommend staying here; choose carefully!
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