Mumbai Business Hotels

The hotel is wonderful, in a great location. Everything is very, very good, except for one very big 'BUT'. According to hotel policy, check-in is at 2 PM. I arrived at the hotel at 2:10 PM, and after all the paperwork was done, they told me to wait 15 minutes because the room wasn't ready yet 😅😅. Five stars, seriously? I thought, 'okay, these things happen,' but I ended up getting into the room at 3:15 PM!!! This is unacceptable for a hotel of this caliber. All I got from the hotel was, 'Sorry, we're trying to get the room ready as quickly as possible.' And for that service alone, it gets 0 points.

One of the best hotels I’ve stayed at whilst on vacation in India. The staff is really friendly and attentive. The breakfast selection was also really amazing. Situated next to the Palladium mall which was really convenient.

Stayed there for one night, check-in took a bit of time not sure why but the check out took only a few second, the staff are very friendly, getting Uber to the hotel lobby is confusing for the drivers, rooms are massive with comfy beds and pillows. You should add coffee machine. Overall it was decent 👌🏾

Chose this hotel as I was attending an event in Bombay Exhibition Centre, 10 mins ride away from the hotel in smooth traffic. The airport is also 15-40mins away depending on traffic. The room is spacious from bathroom area to the main bedroom, it could even fit 3 beds comfortably. The bed is too soft for my liking but pillow is good. The bathroom comes with a tub, standing shower and separate toilet. Water pressure in the shower is good and heats up fast. The open concept wardrobe is just next to the shower but having the luggage rack built just under the safe is a safety hazard, almost hit the corner couple of times when taking things out of the luggage. I don't know if it's because the door is heavy or my neighbors are strong, the doors appear to slam each time it closes. I love the scent of Westin's White Tea series which is provided here too, ***** with all basic amenities. They are also very generous with the complimentary bottled water, 6 in all. I appreciate that they noted and acceded to my request for a room near the lift. Service was excellent, the staff were friendly, polite, helpful and full of smiles from the bellboy to security team to front desk to housekeeping and those at the breakfast service. Breakfast at Seasonal Tastes on Level 18, had a view as amazing as the spread, of both international staples to local flavours. Live egg and Paratha/Dosa stations, wide selection of nuts, fruits and juices too. A true 5* stay and will be my choice hotel every time I return to Mumbai.

Amazing hotel. We forget our passport and money in another hotel safe box, they assist all the way to pick up to send back to us safely. Will definitely come back again

The room facilities were quite good, and the front desk staff were polite. Check-in was convenient and efficient. The breakfast had a wide variety of choices. The hotel is also very close to the airport, making travel easy.

The hotel's location is excellent, just a 10-minute walk from Airport Terminal 2, making it perfect for travelers catching a flight. However, the check-in experience was significantly marred by an unprofessional front desk. I was assigned an uncleaned, dirty room, which is a rare oversight. Fortunately, the room itself was outstanding: spacious, clean and tidy (including the bath towels), with a plentiful supply of drinking water. The best part was the bathroom system; the water heated up quickly, the pressure was strong, and the toiletries smelled great. Overall, despite the service process needing improvement, it's still a very good value-for-money option near Mumbai Airport.

A pleasant stay at IBIS HOTEL BKC MUMBAI. Clean accomodation, we are well taken care by friendly and attentive staff through out our stay here .. especially the housekeeping team of Ramesh and Sayali. This is a highly recommended hotel. Breakfast was nice and fresh. Room service orders are fresh and good.

Most stunning and Incredible hotel and stay. All the staff right from the entrance, to check in desk, porters, security to house keeping were all excellent and very friendly. Breakfast options were always very good and plentiful but I would advise going early to avoid queues and sitting outside where I didn't find the service to be very good on the one day we had to sit outside. The management really went out of their way for us to help us with a few issues we had. Rooms on certain floors are very dated and can do with some improvements but they are aware of this already.

Neat and clean property with all facilities. Staff is very helpful and caring. Satellite TV, WiFi, air conditioning, food variety, bar, pool etc, all are good. Electric switch controller in room is latest technology and sometimes issues to operate if you are not used to it.