Jamie Thoo
January 9, 2026
We checked in very late, around 2:00am, as we arrived back late from Hurghada. We only managed to sleep for about 3 hours before heading out again for our desert tour, but even in such a short stay, the hospitality really stood out.
Thank you so much to the hotel for kindly helping us store our luggage, this small help made a big difference to our travel plans.
A very special thank you to Hazim. They were extremely helpful and genuinely kind. We had trouble booking an Uber, as drivers kept asking for extra money and rejecting foreign calls. In the end, Kasim patiently helped us book a car, guided us to the driver, and made sure everything was settled properly.
Their kindness and willingness to help, even in the early hours of the morning, truly meant a lot to us. This is the kind of service that travelers will always remember. Highly appreciated and thank you again 🙏