Verified traveler
July 10, 2023
The receptionist had a wrinkled shirt and the check-in time was long. The bathroom was dirty, looks like the shower is not clean up to date, there is mold and moreover the water from the shower spills into the bathroom and the whole floor is wet. The air-condition was loud and buzzing that we couldn't sleep, to which the receptionist told me that I could turn it off.... It was unpleasant because how were we supposed to sleep in 30 degrees celsius??? Besides, the breakfast was limited, the kitchen service was unprepared, because there was a bus of guests ahead of us who ate practically everything, used all the cups and no one controlled it and did not keep up with it. I had to go to the reception to intervene that there was no food. For a 4 stars hotel it is very unprofessional.