Check-in and Check-out Times
Check-in: 13:00–16:00
Check-out: 11:00–11:30
Front desk hours: [Mon-Sat]10:30–15:30
The property will provide check-in details after booking
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children are not permitted to stay in this room type.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Deposit Policy
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is COP 40,000.00 (approx. AU$ 14.72) per room.
Deposit Payment Methodsdebit card, credit card, cash
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Quiet Hours
Guests are required to keep quiet between 00:00–07:00