The picture of the room on the site does not match the description. So wjen i inquired after check in the man at the counter did not want to diacuss it. I asked for a room in the picture. He gave me a hard time even though I said I would pay the difference. While did finally give us a new room, it was a double bed, not a queen and the carpet and couch had stains on them. The tissue box in the bathrrom had 2 used tissues in it. We have stayed at Microtels before and have never had an issue. I wouldnt not normally mention in a review, but since he was so rude, the pool and hot tub were closed and the side door had a sign that the keylock was broken and could not be locked. It was a disappointing experience.