Hyatt Regency Chesapeake Bay

The property itself is gorgeous. The water views are stunning. The view from my room was fabulous. I stayed there the weekend of the Ironman Triathlon, Eagleman 70.3. Not sure I would stay there for Eagleman again though. The room was very expensive, but I thought I was going to be taken care of during my stay. We were greeted with Ironman flags that I thought were a sign the hotel was aware and looking forward to taking care of our needs. The hotel advertised a shuttle running from the hotel to the race site the morning of the race. This is a HUGE benefit to participants because parking near the race site is extremely difficult. Unfortunately, the shuttle did not run as promised. 40 or so athletes waited from approximately 4:20 a.m. to some time past 5:00 a.m. to board a shuttle. Staff were aware, but seemed to have no ability to help. I ended up running back to my room, grabbing my car key and driving myself and three others to the race. After finding parking, I only had 15 minutes to get set up in transition before it closed. Terribly stressful. Also, my room had a high ceiling. There were multiple visible cob webs where the wall met the ceiling. Last, but not least, the complimentary parking is far from the hotel. The only way to reasonably transport bikes and multiple bags is with the help of a bell hop. The morning I left, they only had one bell hop on staff. Long story short, lovely setting, but don't count on much timely help.

Pool was closed all evening, menus were limited and portion sizes were small for the expensive prices. Itineraries were given at checking but were falsely advertised as nothing was out or managed as we walked around the resort

We were truly impressed by the beauty of the resort. While it may be pricey for just one night, it was unquestionably the best choice to celebrate my mother's birthday alongside my brother and his family. The kids had a fantastic time enjoying all the amenities. We will be returning soon without a doubt.

We stayed here for my daughter’s birthday and totally fell in love with the place. We will be back soon! Thank you Hyatt!