Guest User
November 17, 2023
1. We arrived at about 12:45PM, but the receptionist informed that the earliest check in is after 2PM. A bit calculative there. Since it’s hotel policy we just agree to it. But it’ll be nice if they allow early check in. At least make people happy after driving for 5 hours.
2. Upon check in, noticed that there’s no hand/face towel. Called the housekeeping, and they informed that they only provide towel for shower and floor mat and there’ll be additional charges for hand/face towel. That’s just ridiculous! If it’s a no star hotel I dont mind. But 3 star hotel with strict check in policy? That’s just too much. Initially they wanted to give one and asked us to share. I don’t know what’s their level of hygiene is. Finally after much debate, they agreed to provide 2 pairs of hand/face towel to us without additional fee.
3. During weekend off course there high occupancy, suggest that the hotel staff not to park at the covered parking and give way to the paying guest to park. The staff parked motorbike right next to my car and other staffs also parked their cars at the covered parking where there are open parking that they can park at.
3. Huge room, high water pressure, very nice view.