Guest User
June 27, 2025
We visited to celebrate my partner’s birthday and overall had a really lovely time. The hotel kindly decorated our room, which was such a thoughtful touch. They had also assured me there would be a cake surprise in one of the restaurants on our final night – this was initially missed, but once I reminded them, they quickly arranged a beautiful cake, which we really appreciated.
The guest relations team were friendly and helpful with most of our requests. One thing I hadn’t realised was that the à la carte restaurants weren’t included in the all-inclusive package, which may have been something I missed at the time of booking.
As a vegan, I did experience a few hiccups when dining – despite letting both reception and guest relations know in advance, the restaurant team initially offered me fish sushi, then sushi with cream cheese, before finally preparing a vegan version. That said, they were patient, kind, and had lovely attitudes throughout, which made all the difference.
We really enjoyed the massages and hammam treatments – very relaxing and professionally done. There were plenty of food options in the main buffet and outdoor areas. The beer garden was a nice addition, although some of the beers on tap like Guinness weren’t available during our visit.
Food labelling could have been a little clearer – for example, some dishes were labelled as both vegan and containing dairy, so I needed to double-check with the chefs. I did appreciate the designated vegan corner with three hot dishes, vegan cheeses and salads – a lovely touch. The café had plenty of vegetarian options and one vegan ice cream.
One of the highlights was the variety of adult-only spaces – from dining areas to pools – which offered a peaceful and relaxing atmosphere. Our room on the 7th floor was fantastic – clean, comfortable, with a lovely view and a pillow menu that was a great extra touch.
The cocktails, drinks, and food overall were very enjoyable. I’d pre-booked a taxi from the airport for €25, which went smoothly. On the way back, we found Uber didn’t work in the area, despite advice that it might – we ended up paying €30 for a local taxi, so I’d definitely recommend pre-booking both ways.
Entertainment and activities at the hotel were brilliant – we tried water gym, pilates and Zumba, and really enjoyed the evening live music in the amphitheatre. The beachfront bar on stilts was a standout – especially the firepit by the sea, where we watched the sunset and listened to the waves.
All in all, it was a memorable and relaxing break with some wonderful touches – just a few things to be mindful of for fellow travellers, particularly if you have dietary requirements