Apartamentos Isla Del Sol

Good recommend nice staff beach is nearby supermarket nearby

It wasn't clear that our room was in the basement, and despite saying there's a lift, the lift didn't serve the basement. It was very difficult to park our rental car anywhere near. The beds were very hard and uncomfortable, but the apartment itself was clean, spacious and overall it was a good experience.

The apartment complex was exceptionally clean with fantastic facilities. I stayed in a studio room with a balcony, the room had two single beds, a sofa, table and chairs, a small kitchen area, bathroom and air conditioning. The beds were comfortable with nice pillows and clean bedding. The small kitchen area consisted of a sink, hob, microwave, fridge/freezer, kettle and plenty of plates, cups etc., the bathroom consisted of a bath with shower over it, toilet, bidet and sink. Although you would describe the room as basic it had everything you would need. In the reception area there was a bar that was open all day and served pizzas at lunchtime, free drinking water was available all day at the bar and a pool table was in the area also. The reception staff were welcoming, friendly and couldn't do enough to help. Pool towels and water bottles were available at reception for a 10 euros deposit. Although the cleaners only came three set days in a week I found that was more than enough for our needs. The swimming pool area was immaculate and had plenty of sun beds and umbrellas, the pool was an L shape with one side deep for adult swimming and the other side shallower for children. WiFi was available although it kept dropping out in the room the signal was good in reception and the pool area. If I had to pick something that was lacking it was that there were not enough plug sockets in the room but we had an extension lead and that helped. The location was excellent, very close to the airport and about a 6 minute walk to the main sea front in C’an Pastilla. There were plenty of bars and restaurants close by and a good supermarket just round the corner on the main road that sold lovely pastries and pies and also tubs of cut up fruit. The bus stop was about a minute walk away on the main road to take you into Palma, the airport or the other way to Arenal, each trip was 2 euros pp (not sure if the airport bus was the same). I will definitely be returning to this gem of a place.

The apartment is fine to stay at BUT the wifi / internet is hopeless - so if the thinking of taking a firestick - I would look elsewhere. I stayed there at Easter and Whitsuntide holidays just - same both times

Currently staying at this Aparthotel, and it is by far one of the worst hotels I have ever stayed at in my entire life. First, The english website says parking is available...it is not. Only street parking is available. When asking the front desk staff about parking they told us to look at the website and didnt even offer a simple apology for the confusion/misinformation. Secondly, cleaning service is only 3x a week, which is fine, however, I asked for fresh bath towels on a Sunday, as two days of using the same towels after multiple showers from the beach, it was much needed to change out the towels. When asking the front desk for towels, they literally said no and pointed to the cleaning schedule. They also told me its not a Four Star hotel and I should be fine waiting until tomorrow for all fresh linen and towels. We have two more nights of staying here and if it wasnt pre-paid I would easily look for another place to stay. I have stayed in all level of hotels/apartment rentals and have never been treated with such hostility and rude service. An apology or some simple kindness would go a long way, but clearly the management of this establishment is not interested in guests enjoying their holiday.