Akol Hotel

Comfortable room with good view. Nice people. The place is in need of a bit of maintenance. The lift is filthy. The main problem is noise. Rooms on floor 7 are below the restaurant and the movement of chairs creates a massive noise issue. Management offered to move us however as we were only there overnight we opted for ear plugs.

Stayed here as part of a tour group for 1 night. The reception staff were very welcoming and friendly. The ground floor lobby area is very modern and bright, and the lobby bar is a comfortable place to enjoy a drink. Our room was huge and fairly modern but was showing signs of wear and tear, and there was evidence of some botched repair jobs. The room was clean enough but not spotlessly so and there was a faint whiff of stale smoke. Dinner was buffet style. There was plenty of salad but a limited choice of hot foods and there was also a good choice of desserts, but nothing was labelled, so there was a bit of guesswork involved in choosing. The food was tasty enough. It was a similar story at breakfast - not a great selection, nothing labelled, but the food tasted OK. Since it's quite unusual to just take a seat for dinner without giving a room number, it would have been helpful to have a sign that said "just take a seat". This would have saved guests waiting to be seated, getting ignored by staff until they gave up and took a seat. And it would have saved staff getting grumpy with customers when they asked if they just had to take a seat. Was an OK stay, but I'm glad it was only for one night.

Hotel Akol is located on the seafront promenade on the Dardanelle straits. It is a short 5-minute drive from the ferry terminal. The hotel has a nice seafood restaurant on its terrace which has great views of the straits and excellent seafood. The room that I had was huge. It had a separate living and dining area. The seaview from the balcony was great too.

Disgusting, dirty and 3rd graded hotel!! This hotel has rated themselves as a comfort and 4 star hotel but their online reviews and pics don't match the reality at all. They are a dirty, substandard and disgusting hotel. When I checked in all rooms were smelling of intense smoke- the non smoking ones as well! The bell boy was trying to influence the decision of the receptionist by saying there was no smoke smell. When I insisted and fought, they changed the room but even the non smoking rooms smelt of smoke. Once I checked in I was surprised to see the interiors were 3rd graded and below standard and were equivalent to a budget hotel. The walls had paint and stickers peeling off. The furniture had burn mark stains from cigarettes. There were some random stains on the walls. The air condition was a split unit and there was a big structure in the room making it ugly. Room setup too was congested and not well planned and spacious. Luckily I have only one night here and unfortunately this was prepaid through my tour agent (roadrunners) and hence I could do nothing about it. But had it been my own booking I would definitely cancel it and switch to another decent and class hotel. And to add to all the misery I just discovered the air conditioning isn't working. I opened the Google reviews and found that many people have complained about this in the past so it's not something they can post an excuse about. They know that their ac doesn't work. When I called the reception to inform about this she told me to open the windows...seriously!!!!!!! Is this your customer service. I will further write about this to a Consumer rights authority in Turkey or some authority where this review is taken into Consideration and they will be penalised for this.