No hot water for 4 out of 5 days and inadequate old heating system- in the middle of winter!
Insufficient washing machines/dryers for a large complex, we needed to wash soccer clothing everyday and we had to hand wash in the room with no poor heating to dry clothing, 2 washing machines always in use and 1 dryer out of 2 wasn’t working.
The staff did try to assist with the hot water issue but the entire system needs to be changed over to continuous hot water. Very frustrating when you pay $900 to stay for 5 nights and you can’t have a hot shower in the middle of winter!