Hyatt Zilara Cancun - All Inclusive - Adults Only
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Rooms and Guests
1 room, 2 adults, 0 children
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Hyatt Zilara Cancun - All Inclusive - Adults Only

Health Protected
No. 1 of Top 4-star Select Hotels in Cancun
Blvd. Kukulcan, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo 77500, MexicoShow on Map
With a stay at Hyatt Zilara Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Forum By The Sea Mall and La Isla Shopping Mall. This 4.5-star aparthotel is 3.1 mi (5 km) from Tortuga Beach and 3.7 mi (5.9 km) from Iberostar Cancun Golf Course.Show More
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hotel overview picture
4.7/5Amazing·Cleanliness: 4.7
All 121 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaSaunaSpaMassage RoomFitness RoomPublic ParkingFreeAirport Pick-up ServiceBarRestaurant
All Amenities
Surroundings
Airport: Cancún International Airport
(21.2km)
Landmarks: Cancun Scuba Center
(1.6km)
Landmarks: Cancun Beach
(2km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Junior Suite Ocean View King
3

Junior Suite Ocean View King

1 King bed
Has window
Non-smoking
Private Bathroom
TV
Private Toilet
Daily Housekeeping
Room Details
Check Availability
Junior Suite Ocean Front King
6

Junior Suite Ocean Front King

1 King bed
Has window
Non-smoking
Private Bathroom
TV
Private Toilet
Daily Housekeeping
Room Details
Check Availability
King Junior Suite
4

King Junior Suite

1 King bed
Has window
Non-smoking
Private Bathroom
TV
Private Toilet
Daily Housekeeping
Room Details
Check Availability
Junior Double Suite
4

Junior Double Suite

2 Double bed
Has window
Non-smoking
Private Bathroom
TV
Private Toilet
Daily Housekeeping
Room Details
Check Availability
Junior Suite Ocean View Double
4

Junior Suite Ocean View Double

2 Double bed
Has window
Non-smoking
Private Bathroom
TV
Private Toilet
Daily Housekeeping
Room Details
Check Availability
Ocean Front Junior Suite Double
6

Ocean Front Junior Suite Double

2 Double bed
Has window
Non-smoking
Private Bathroom
TV
Private Toilet
Daily Housekeeping
Room Details
Check Availability
Ocean Front Luxury Suite Non smoking
9

Ocean Front Luxury Suite Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Ocean View Swim Up Suite Non smoking
12

Ocean View Swim Up Suite Non smoking

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Presidential Suite Non smoking
7

Presidential Suite Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
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Guest Reviews(121)

4.7/5
Amazing
Verified Reviews
  • Cleanliness4.7
  • Amenities4.7
  • Location4.7
  • Service4.7
Guest User
August 22, 2023
Beach and sea were way beyond expectations (clear water)
Anonymous User
January 19, 2023
For the rest of our stay, everything was great. Everyone in the hotel was very welcoming. We were supposed to check out on 19th, Jan after 12:00 pm. But at the last minute, I had a very uncomfortable experience. I was going to the last hotel to pick up my lost items and got a taxi in the lobby. After I got in the car, the driver just went back to the patio again. And one of the doormen named Juan asked me to talk to the concierge because he was worried that I was trying to escape and sneak out. I was shocked when I heard he wanted me to talk with the front desk to explain why I need to leave the hotel. I double-checked his concerns with him. He said, “yes, I was worried that you would not come back”. I was then quite furious because I haven’t checked out yet. Besides, my luggage was still in my room. I asked him to let the office talk with me in person. After a few minutes, he just closed the door for me without any explanation or apology. Our credit card is still on the profile and there is no need for an “escape from the hotel”. I never had a similar experience while I stayed in other Hyatt hotels. After I came back and reported to one of the staff working there. She only gave me a perfunctory apology. I was so disappointed with the attitude of these two associates today. This is not the kind of service I expect from Hyatt Zilara.
Germantown
March 1, 2023
Customer service is really good. But restaurants are very limited and disappointing bcz only two restaurants are open for lunch :(
Guest User
July 20, 2022
Best hotel in Cancun!
HAOYUAN
November 11, 2023
The hotel service and scenery are very good! The most satisfying trip so far! 100% recommended in the Cancun area. The shopping malls around the hotel are very convenient, so couples should consider it first.
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Guest User
December 28, 2023
Delicious food, friendly staff, clean sea A hotel perfect for events and everything for adults It's a little inferior to the Scarlett I visited earlier, but it's a perfect hotel in all other respects.
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Tianyiju
December 22, 2023
The location and scenery are no worse than those at Hyatt Ziva. On one side is the turquoise-colored sea, on the other side is the indigo-colored lagoon. Not far away is the City Eye Ferris wheel, and there are surrounding markets where you can go shopping. There are two restaurants for brunch, spice is a buffet, the taste is average, but the ingredients and seasonings are complete, and those with cooking skills can find delicious food, such as salt and pepper chicken wings that are crispy on the outside and tender on the inside, specially prepared delicious egg rolls, miso vermicelli (noodles) Soup) etc. Punta Vista is made to order, facing the sea, and has both delicious food and beautiful views. Western food tastes vary according to taste. For dinner, all 7 restaurants are open, so there is always something suitable for you. Personally, I prefer Asian sushi, every one is delicious. I recommend the cafe in the corner of the lobby. The coffee, desserts and ice cream are top-notch and better than those in the restaurant. There are a lot of activities, the emphasis is on participation, and it’s easy to pass the time. The balcony of the room faces the sea and the sunrise to the east, and the sunset can be seen to the east when going out. Bonus bonus: You can eat and play when you check in in the morning. You can continue eating and drinking after you get your room. After checking out, you can continue eating, drinking and having fun until 6 o'clock. If you have time, you can enjoy it.
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Anonymous User
October 9, 2023
First of all, the outdoor view from inside the hotel is indescribably perfect. It was the best moment of our honeymoon. Both the service and food were satisfactory.
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Patlccak
May 22, 2023
The hotel is located on the shore of the Caribbean Sea. You can look at the layered sea, from dark blue to light blue. It is very dreamy, and you can fall asleep listening to the sound of the waves. There is a large jacuzzi in each room, and I enjoyed this journey very much.
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Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children cannot stay at this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Very Clean
  • 4.7/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2007
  • Renovated: 2013
  • Number of Rooms: 310
With a stay at Hyatt Zilara Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Forum By The Sea Mall and La Isla Shopping Mall. This 4.5-star aparthotel is 3.1 mi (5 km) from Tortuga Beach and 3.7 mi (5.9 km) from Iberostar Cancun Golf Course.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at La Adelita Cantina, one of the aparthotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Cancun? This aparthotel has facilities measuring 6781 square feet (630 square meters), including a conference center. Free valet parking is available onsite.

Make yourself at home in one of the 307 guestrooms featuring free minibar items and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Services & Amenities

Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hyatt Zilara Cancun - All Inclusive - Adults Only?

Prices at Hyatt Zilara Cancun - All Inclusive - Adults Only are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hyatt Zilara Cancun - All Inclusive - Adults Only?

The closest airport is Cancún International Airport. It is 21.2km from the hotel and approximately a 24minutes journey by taxi.

What are the check-in and check-out times at Hyatt Zilara Cancun - All Inclusive - Adults Only?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Hyatt Zilara Cancun - All Inclusive - Adults Only provide airport transfer services?

Yes, Hyatt Zilara Cancun - All Inclusive - Adults Only provides airport transfer services.

What amenities and services does Hyatt Zilara Cancun - All Inclusive - Adults Only have?

Hyatt Zilara Cancun - All Inclusive - Adults Only has the following amenities and services: Outdoor Swimming Pool, Exclusive Beach Area, Sauna.

Does Hyatt Zilara Cancun - All Inclusive - Adults Only have a swimming pool?

Yes, Hyatt Zilara Cancun - All Inclusive - Adults Only has a pool. Pool type: Outdoor Swimming Pool.

Does Hyatt Zilara Cancun - All Inclusive - Adults Only have fitness amenities?

Yes, Hyatt Zilara Cancun - All Inclusive - Adults Only has fitness amenities.

Does Hyatt Zilara Cancun - All Inclusive - Adults Only provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Hyatt Zilara Cancun - All Inclusive - Adults Only have non-smoking rooms?

Yes, Hyatt Zilara Cancun - All Inclusive - Adults Only has non-smoking rooms. Please view the hotel listing for details.

Does Hyatt Zilara Cancun - All Inclusive - Adults Only provide breakfast?

Yes, Hyatt Zilara Cancun - All Inclusive - Adults Only provides breakfast.

About This Property

Nearest AirportCancún International Airport
Distance to Airport21.2KM
Average Price FromAUD1196
Hotel Star Rating4