Hyatt Ziva Cancun
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Hyatt Ziva Cancun

2025 Global 100 - Family Hotels
Blvd. Kukulcan Mz 51-Lt 7, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo 77500, Mexico
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We Price Match
hotel overview picture
Last booked 10 hrs ago
Highlights
Superb views
Excellent service
Ideal location
Free parking
Sparkling clean
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Amenities
Outdoor swimming pool
Diving
Snorkeling
Sauna
Spa
Massage Room
Fitness Room
Public parkingFree
All amenities
Property Description
With a stay at Hyatt Ziva Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 10-minute drive of La Isla Shopping Mall and Tortuga Beach. This 4.5-star property is 1 mi (1.5 km) from Cancun Convention Center and 2.7 mi (4.4 km) from Langosta Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. This property also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 8 bars/lounges. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.
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9.4/10
Amazing
The experience was great, the hygiene was excellent.
All 93 reviews
Surroundings
Airport: Cancun International Airport
(23.8km)
Landmarks: Delphinus Punta Cancun
(<100m)
Landmarks: Ruinas Mayas Punta Cancún
(170m)
Landmarks: Playa Gaviota Azul
(240m)
Landmarks: Los Cubos de Forum
(300m)
Landmarks: Punta Cancun LightHouse
(360m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

1

Standard Two Double Room

2 Double bed
Has window
Non-smoking
Air conditioning
Private toilet
Room Details
Check Availability
4

Dolphin View Master King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Wardrobe
Room Details
Check Availability
4

Ocean View Two Double Room

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
Check Availability
4

Swim Up King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Bedding: Blanket or quilt
Room Details
Check Availability
5

Club Ocean Front King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
Check Availability
4

Resort View Two Double Room

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Wardrobe
Room Details
Check Availability
4

TRQZ SKY SU M 2D

Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
3

Turquoize Sky Ocean Front Master Two Double Room(Adults Only)

2 Double bed
Has window
Non-smoking
Air conditioning
Ocean view
Private toilet
Room Details
Check Availability
4

Turquoize Sky Ocean Front Master Double

Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
4

Turquoize Ocean Front Master King Room(Adults Only)

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
Check Availability
7

Club Ocean Front Double

1 Double bed
No window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
4

Ocean View King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
Check Availability
4

Turquoize Ocean Front Master Double

Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
6

Club Ocean Front Corner Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
Check Availability

Dolphin View Master Two Double Room with Sofa Bed

2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private toilet
Room Details
Check Availability
6

Resort View King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Bedding: Blanket or quilt
Room Details
Check Availability
6

Double Room-Swim Up

Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
3

Dolphin View Master Double (with Sofa Bed)

Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
1

Ocean Front Two Double Room

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
1

Swim Up Two Double Room

2 Double bed
Has window
Non-smoking
Air conditioning
Private toilet
Room Details
Check Availability
1

Ocean Front Turquoize Master Double (Adults Only)

2 Queen bed
Has window
Non-smoking
Air conditioning
Private toilet
Room Details
Check Availability
5

Ocean Front King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
Check Availability
5

Turquoize Sky Ocean Front Master King Room(Adults Only)

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
Check Availability
4

Ocean Front Double Room

Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
5

Turquoize Sky Swim Up Ocean Front Master King Room(Adults Only)

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
Check Availability
3

Double Room With Ocean View

Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
5

Double Room With Resort View

Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
5

Ocean Front Pyramid Suite (with Sofa Bed)

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Bedding: Blanket or quilt
Room Details
Check Availability
Hide Room Types

Guest Reviews

9.4/10
Amazing
93 reviews
This property hasn't received any negative reviews in the past 1 year.
  • Cleanliness9.4
  • Amenities9.1
  • Location9.6
  • Service9.4
Average for similar properties in Cancun
Most Mentioned
Review summary
Powered by AI
Location: The hotel offers a stunning location with exclusive sea views, situated at a prime point of Cancun that allows access to multiple beaches with calm waters.(based on 19 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 1, 2025
Amazing time, food is great and a lot better than the Riu hotel. The stuff is super nice and we enjoy the time there very much. I will definitely book again if I ever go back to Cancun
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 13, 2024
Hotel is located at the north east point of Cancun *****, which allows to have an access to the beach at the northern side as well as at the eastern side. Both of the beaches are hidden from big waves by the piers. Turquoize suites are spacious and well maintained with an amazing view of the sea. Hotel territory is big enough for walks around it. Sea view from different spots is really beautiful. Hotel has several pools so that the clients can choose one suitable for them. There are several restaurants and bars in the hotel as well, which brings some diversity of options. Hotel staff is very friendly and polite. Service is really good. Overall nice impression of the hotel. Turquoize suite also has a separate building, which is more quiet and a separate swimming pool with a good view of the sea. Definitely recommend this hotel to all sorts of visitors. The only thing that can be better is the food. I would give 4 points out of 5 for the food, it can be more delicious and special as well as the cocktails in the bars, but maybe it’s because of the “all inclusive” type of the service.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 24, 2025
Very good
H‍a‍n‍y‍u‍ ‍R‍u‍n‍ ‍X‍i‍n‍ ‍ ‍G‍r‍o‍u‍p
September 9, 2025
體驗很好,衞生很棒。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2025
最高!皆さん行くべき
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1‍3‍8‍1‍1‍0‍5‍*‍*‍*‍*
February 9, 2025
這個價格的酒店不會有什麼缺點。8個餐廳,輪番吃了,Tradewind牛排館的牛排特別贊。Las Tres Cervezas墨西哥餐,自釀啤酒口味特別。游泳池前前後後有很多,恆温加熱,游泳舒適。海灘沙子細如麪粉。打了沙灘排球,好玩。甜品店實在太吸引人了,馬卡隆,冰激淋,各種蛋糕🍰
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D‍8‍0‍5‍7‍*‍*‍*‍*
February 4, 2025
房間對着大海 躺在床上就可以看日出 海景無敵了 餐飲也都非常好
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E‍3‍9‍0‍5‍*‍*‍*‍*
January 31, 2025
推薦這家酒店。酒店的位置非常好,三面環海,景色很美,房間的雙床也足夠大,非常適合帶大孩子的家庭。酒店的餐食也不錯,法國餐廳,意大利餐廳,墨西哥餐廳,美國餐廳,自助餐,可選擇的比較多,而且味道很好。關鍵我們的飛機是晚上七點半了,在我們十二點退房後,酒店是允許你繼續使用所有設施,包括吃飯,這個非常人性化,點贊。
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Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
8 Restaurants
Meeting Room
Children's Playground
Kids' Club
8 Restaurants
TRADEWINDS
Business hours: [Mon - Sun] 07:00-23:00
Habaneros
No additional info available
El Mercado
No additional info available
Lorenzo's
No additional info available
La Bastille
No additional info available
Pasteles
No additional info available
Chevy's
No additional info available
The Moongate
Cuisine: Japanese
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: 07:00–12:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2015
  • Renovated: 2015
  • Number of Rooms: 539
Phone:+52-998-8487000
Email:CANIF-GM.DYNAMIC@HYATT.COM
With a stay at Hyatt Ziva Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 10-minute drive of La Isla Shopping Mall and Tortuga Beach. This 4.5-star property is 1 mi (1.5 km) from Cancun Convention Center and 2.7 mi (4.4 km) from Langosta Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. This property also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 8 bars/lounges. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

Frequently Asked Questions

What is the cancellation policy for Hyatt Ziva Cancun?

The cancellation policy for Hyatt Ziva Cancun varies depending on the type of room and booking conditions.

How much does it cost at Hyatt Ziva Cancun?

Prices at Hyatt Ziva Cancun change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does Hyatt Ziva Cancun have airport transfer services?

No, Hyatt Ziva Cancun doesn't offer airport transfer services.

What are Hyatt Ziva Cancun nearby landmarks?

Nearby attractions to Hyatt Ziva Cancun include Delphinus Punta Cancun, only <100m from your search (straight-line distance) away.

Does Hyatt Ziva Cancun provide a pool?

Yes, Hyatt Ziva Cancun has a swimming pool for guests.

Is there a restaurant in Hyatt Ziva Cancun?

Yes, Hyatt Ziva Cancun has a restaurant serving a variety of Japanese dishes made with fresh, high-quality ingredients.

What are check-in & check-out time at Hyatt Ziva Cancun?

Check-in at Hyatt Ziva Cancun starts from 15:00, and the standard check-out time is by 12:00.

Are pets welcome at Hyatt Ziva Cancun?

No, pets are not welcome at Hyatt Ziva Cancun.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport23.77KM
Average Price FromMYR3633
Hotel Star Rating5