Hotel Xbalamque and Spa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun
Hotel Xbalamque and Spa
Health Protected
Av Yaxchilán 31, Cancun, Quintana Roo 77500, Mexico
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With a stay at Hotel Xbalamque and Spa, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Plaza Las Americas. This spa hotel is 8.7 mi (14 km) from La Isla Shopping Mall and 2.5 mi (4 km) from Ultramar Ferry Puerto Juárez.Show More
We Price Match
3.3/5Cleanliness: 3.4
All 106 Reviews
Amenities
Outdoor Swimming PoolSaunaSpaMassage RoomPublic ParkingFreeBarRestaurantKTVLuggage StorageWake-Up Call
All Amenities
Surroundings
Airport: Cancún International Airport
(18.1km)
Landmarks: Avenida Tulum
(370m)
Landmarks: Oficinas Xcaret Xel Ha Explore
(1.8km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
13
Superior Room
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
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14
Standard Two Double Room
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Towel
Private Entrance
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19
Standard Double Room
1 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Towel
Private Entrance
Check Availability
Guest Reviews(106)
3.3/5
Verified Reviews- Cleanliness3.4
- Amenities3.3
- Location3.4
- Service3.3
Aviel H
July 3, 2022
tank you
Guest User
January 5, 2024
The air conditioner only has cold air, and all toiletries are not available, and the sound insulation is poor
Original TextTranslation provided by Google
Anonymous User
January 2, 2023
Room changed, broken tiles and mold smell.
Staff tired and unhelpful.
Original TextTranslation provided by Google
Guest User
February 6, 2022
The hotel looks good with its Mayan theme the only thing I did not like is that the chambermaids do not respect one's privacy
And the rooms will open if no consent of the guest
Original TextTranslation provided by Google
StracciatellaShine
February 6, 2024
Por las fotos , pensamos que sería un poco más moderno o actual .
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Stanley
January 20, 2024
Very loud area. Bar across the street had very loud music until 3:30 or 4am in the morning on the weekends. Only 1 lounge chair in the pool area. Room was not as shown on website. Paid for breakfast option and was provided limited menu to select from
Yahdaj
January 13, 2024
I had a time here the customer service was exceptional. They were honest and catering. I stayed for one night only because I ended up coming to Mexico earlier than planned but even still I was properly tended to. Yes the standards are different but when you come from another country it’s best to embrace the different standards of living. The massage I got here was literally out of body. Beyond what I needed and it carried me the rest of the trip. I would definitely recommend this place.
Edwina
December 27, 2023
This hotel has a beautiful interior. Never seen another like it.
Rooms are simple but clean.
Have stayed here a few times and love the Aztec decorum.
Arlen
December 27, 2023
There was not hot water, the problem last for around 12 hours. The manager told me they ran out of gas, how come that could happened in a hotel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this hotel.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.4/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
Property Description
- Opened: 1990
- Renovated: 2001
- Number of Rooms: 93
With a stay at Hotel Xbalamque and Spa, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Plaza Las Americas. This spa hotel is 8.7 mi (14 km) from La Isla Shopping Mall and 2.5 mi (4 km) from Ultramar Ferry Puerto Juárez.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at La Adelita, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 90 guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at La Adelita, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 90 guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Sauna
SpaAdditional charge
Massage Room
Public ParkingFree
Bar
Restaurant
KTVAdditional charge
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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